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PayPal: Payments reviews

4.91
Based on 3,709 reviews, last reviewed 8th May 2026
10200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Really easy to make payments to friends, family and... Really easy to make payments to friends, family and when making purchases. Useful that I can make payments to people who live abroad with no fees Reviewed on: 8th May 2026
Emma Hearn's avatar
Emma Hearn

Latest lowest rating:

1

The interest free payments are great The interest free payments are great Reviewed on: 6th May 2026
Leigh Davies's avatar
Leigh Davies

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3709)

Quick easy and simple.

5
Had helped me spread the cost of everyday purchases. I can budget so much better now. Reviewed on: 12th August 2022

From great to what a waste of time

1
Biggest joke is 30 days money back guarantee. I've been overcharged by uber - the didn't do nothing. I had parcel left outside my building that never reached me as it was left in front of apartment block located opposite play field with access to hs2 building site. I will close my account with them soon as paypal turned into a joke and they are not helpful nor honest. Customer service telling me they will sort thing's out and then claiming otherwise. No thanks. I'm going elsewhere. Reviewed on: 12th August 2022

24 months zero interest

5
A very easy way of spreading the cost of a larger purchase. I am required to make a minimum payment each month but the bonus for me is I ca pay more if I wish. Flexibility without penalties is very useful. Reviewed on: 12th August 2022

Allows me to feel secure when making payments

5
I like that people I am paying are not seeing my bank details and I feel secure. Reviewed on: 12th August 2022

Great and simple

5
Just as it says, easy to apply and simple to use. Reviewed on: 12th August 2022

Excellent Service

5
Checking out online has never been so easy! Reviewed on: 12th August 2022

Taking control of my finances

5
PayPal has been an absolute gift to be able to take control of my finances. Its a slow process but now we use a very select few and being able to purchase using interest free on credit is a must when you need to pay overtime. Thankyou Paypal. Reviewed on: 12th August 2022

Love it

5
Easy to use and credit accepted by a lot of businesses Reviewed on: 12th August 2022

Reliable and fast

5
Great company and helpful when a purchase goes wrong Reviewed on: 12th August 2022

Amazing Provider

5
Easy access on your credit line, Understandable app, easy to navigate I love PayPal Reviewed on: 12th August 2022

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