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PayPal: Payments reviews

4.91
Based on 3,600 reviews, last reviewed 2nd Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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0%

Latest highest rating:

5

Secure and convenient for online payments PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025
Renilton  Carvalho 's avatar
Renilton Carvalho

Latest lowest rating:

1

PayEnemy They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. The... Read more Reviewed on: 2nd March 2026
Nicholas S's avatar
Nicholas S

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3600)

Simple and usually available when checking out

5
Having an interest free option and availablility on checkout is a great combination! Reviewed on: 8th July 2022

Easy to use

5
I couldn’t afford the prom dress for my daughter but I received PayPal credit in just a minute. Thanks PayPal x Reviewed on: 8th July 2022

Money made simple

5
Very easy and convenient to use, very secure payment methods that are a joy to use Reviewed on: 8th July 2022

Unacceptable

1
I doubt this review will win but this company is unacceptably poor. My PayPal credit purchase was blocked leading to several frustrating phone calls and attempts to login to PayPal. Despite repeated requests to download i.d ,which wouldn't work , and a lengthy round of security questions over the phone, l managed to speak to an advisor who suggested l try again in 15 minutes. You guessed it...no luck. Now l have had to cancel my eBay purchase as during my next phone call to PayPal the advisor suggested l wait 72 hours and that despite my repeated confirmation of identity she cannot override the system . This has been a total waste of my time and energy and is unacceptable. Reviewed on: 8th July 2022

Easy to use

5
Easy to use my Paypal Credit account. Simple to control and administer. Available at a variety of sites and purchases. Reviewed on: 8th July 2022

Amazing customer services

5
Customer services were really kind and helpful.. 0% for 4 months is better if used instead of some other online shops.. Reviewed on: 8th July 2022

Really handy

5
Paypal credit zero percent interest over 4 months is really handy for larger purchases and you know that you're in good hands. Paypal pay in three is great for almost anything as Paypal divides the total and tells you when to pay it, what could be easier. Reviewed on: 8th July 2022

Excellent,easy, trustworthy

5
Paypal is my preferred trusted payment method. The ease of merchants offering PayPal to complete transactions is always a big plus for me. I also feel protected using PayPal in terms of disputes with merchants etc. Reviewed on: 8th July 2022

PayPal best of the best

5
PayPal makes my purchases convenient and repayments are so much easier and better than the rest. Reviewed on: 8th July 2022

Best credit option around

5
I love the 0% interest options. That are sometimes available over four months or 12 months. Dependent on the deal at that time. Can use it to pay for 99.9% of items. Great service. Reviewed on: 8th July 2022

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