Write a review

Newsletter

Go to business site

PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3855 reviews)

View other PayPal products

4.71

Based on 3,855 reviews, last reviewed 14th Jul 2026

129% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

PayPal is easy to use PayPal is extremely easy to use and very flexible its is really easy to use on the go. Reviewed on: 14th July 2026

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026

Read all reviews Write a review

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

Help others make smarter decisions by sharing your own experience.

Write a review

PayPal Payments reviews (3855)

PayPal I have used since I started to use the internet

PayPal I have used since I started to use the internet many years ago now. Used for online purchases, and the credit facility to assist with my self-employed website design and hosting business. It assists in budgeting my server and software bills and all online purchases. A must for everyone. Reviewed on: 26th May 2025

Easy to use

Easy to use via the app. Processed quickly, always available Reviewed on: 26th May 2025

A rare service

Brilliant provider, there when you need them, with after support, fantastic service, which is very rare Reviewed on: 26th May 2025

to budget more sensibly...

PayPal credit encouraged me to budget more sensibly the service is outstanding and easy to navigate Reviewed on: 26th May 2025

Very easy to deal with

Always clear instructions and brilliant customer service Reviewed on: 26th May 2025

Safe & secure

Safe way to pay charges are very low and worldwide security Reviewed on: 26th May 2025

PayPal, convenient and easy to use

I find PayPal an extremely convenient and easy to use payment provider. I particularly like the pay in 4 months for more expensive purchases. Reviewed on: 26th May 2025

I've never had a single negative experience with Pa...

I've never had a single negative experience with PayPal.. the customer service is brilliant and always dealt with swiftly and I've been kept updated at every step of the way. Reviewed on: 26th May 2025

Works for me And so far it’s all gone very smoothly.

Works for me And so far it’s all gone very smoothly. Reviewed on: 26th May 2025

PayPal has consistently demonstrated excellence and...

PayPal has consistently demonstrated excellence and innovation in retail finance by offering seamless, secure, and customer-centric payment solutions to millions of businesses and consumers worldwide. With a mission to democratize financial services, PayPal empowers retailers of all sizes—from local boutiques to global e-commerce giants—through a suite of flexible, scalable tools that drive conversion, loyalty, and trust. Its Buy Now, Pay Later (BNPL) solutions, including Pay in 3 and PayPal Credit, have transformed the checkout experience, giving consumers greater control over their finances while helping merchants boost average order value and reduce cart abandonment. Meanwhile, PayPal’s seller protection, fast settlement, and deep analytics enable retailers to grow confidently in a highly competitive landscape. Reviewed on: 26th May 2025

Do you have a different PayPal product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Retail Finance
from Close Brothers 3.17 from 12 reviews
Retail Finance
from Omni Capital Retail Finance 3.99 from 4 reviews
Retail Finance
from Zebra Finance 4.08 from 6 reviews

Want to see more from PayPal?

Pay in 3
from PayPal 4.76 from 101291 reviews
PayPal Credit
from PayPal 4.73 from 181134 reviews
Credit card
from PayPal 4.66 from 126 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub