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PayPal: Payments reviews

4.91
Based on 3,721 reviews, last reviewed 20th May 2026
11500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Safe and reliable I have used PayPal for years and have never had a bad experience. I always feel safe and secure using it and feel relief when I see it as a payment op... Read more Reviewed on: 20th May 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3721)

Safety

5
Makes paying online a safer option. Reviewed on: 13th June 2022

Easy to use and understand

5
I've brought several items on PayPal credit and you get interest free credit Reviewed on: 13th June 2022

Great service

5
Paupal Credit helped me when i needed it. Also i was able to spread the cost by monthly easy to manage payments. Fantastic service, id highly recommed Reviewed on: 13th June 2022

Great way to spread the cost of larger purchases.

5
I always use PayPal as its so easy to make purchases and spread the cost and the best thing is you get reminders they will be taking money from your chosen card. And with no intrest charges its great. Reviewed on: 13th June 2022

Easy to use

5
I use paypal for almost everything I buy online. It’s easy to use and safe. The customer service is great so if you have any concerns they are always available. Reviewed on: 13th June 2022

Tip Top

5
Great way to spread more expensive purchases over 3 or 4 months without the hassle of a credit card!! Reviewed on: 13th June 2022

Consistent , supportive, efficient

5
Testing times for all who thought they could cope with most things, unprecedented times arrive and you are truly tested, PayPal gives you the support you need and continues to do so allowing you to get back on track knowing they are there, first class, all financial companies should take note, a worthy award Reviewed on: 13th June 2022

Easiest way to pay

5
Shopping on line has never been so easy as with PayPal. Whether on Ebay or other online shops, PayPal gives you a great choice of how to pay. With a sensible credit limit, or pay in 3 options, it's my go-to payment method. I have been using PayPal for 15 years, and have always been able to track and pay in a way that feels safe and secure. Superb service, highly recommended. Reviewed on: 13th June 2022

Very trustworthy lender

5
Always really happy to use PayPal credit as they are accepted at most online places that I shop and I trust any issues to be dealt with quickly and fairly. Reviewed on: 13th June 2022

So convenient

5
Pay pal is so easy and quick to use and the different ways of paying your balance is great Reviewed on: 13th June 2022

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