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PayPal: Payments reviews

4.91
Based on 3,721 reviews, last reviewed 20th May 2026
11500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Safe and reliable I have used PayPal for years and have never had a bad experience. I always feel safe and secure using it and feel relief when I see it as a payment op... Read more Reviewed on: 20th May 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3721)

Paypal

5
Great , easy , safe. I trust Paypal to keep me safe. Reviewed on: 13th June 2022

Easy to use

5
Easy to use and handy to stretch money between paydays Reviewed on: 13th June 2022

Excellent

5
Excellent service, corect,fast, Reviewed on: 13th June 2022

Payments made easy

5
It’s so easy and straight forward paying by PayPal with easy payment options. Reviewed on: 13th June 2022

Excellent service all round.

5
Excellent service all round, great value in these times today. Reviewed on: 13th June 2022

Fuss free way to spread payments

5
I have used and continue to use PayPal Credit for all my purchases over £99. It's quick and easy. The one occasion that I had an issue with a retailer PayPal's customer service was excellent Reviewed on: 13th June 2022

Excellent product

5
Excellent product and service… I love the 4 months interest free offer Reviewed on: 13th June 2022

Easy to use

5
I couldn’t be happier with PayPal really easy to use and a joy to know I can use this to spread my costs Reviewed on: 13th June 2022

Handy and helpful when you need to buy something

5
Helpful for paying for the things you need when you need a little more time to pay for your goods. I also like to have the piece of mind that your money and payments are protected. Reviewed on: 13th June 2022

Really Convenient Service

5
I have only been using PayPal as my main payment source for approximately a year. During that time, all the transactions have been very smooth. They give at least a week to 2 weeks notice of any payments that are due. This is obviously a great way to budget. I use PayPal for transfers to family & friends, I make use of the pay later & the pay in 3 service they provide, all of which are again very easy & manageable. To sum PayPal up - easy, manageable, no fuss.....thank you PayPal!! Reviewed on: 13th June 2022

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