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PayPal: Payments reviews

4.73
Based on 3,745 reviews, last reviewed 10th Jun 2026
13700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

I like being able to see what payments happen and wh... I like being able to see what payments happen and which are due in the future. It’s clear and simple Reviewed on: 10th June 2026
Karolina 's avatar
Karolina

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026
Karen T's avatar
Karen T

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3745)

Great customer service and easy service.

5
My experience has always been positive and they have great customer service. I particularly like the security of buying through them and the monthly statements are clear and easy to understand. Reviewed on: 13th June 2022

Great service

5
Always feel safe with my payments Reviewed on: 13th June 2022

Good company

5
Very good company to deal with been with them a few years always good Reviewed on: 13th June 2022

Excellent buy now pay later service

5
Excellent service. I use PayPal on all my online purchases, and if it qualifies for interest free period I use it. Reviewed on: 13th June 2022

Only Saviour

5
Paypal credit has been a god send. I can purchase the things I want aswell as having the option to pay however much and whenever I want. Paypal is the only lender that accepted me for credit when others were rejecting me. I have nothing but praise for paypal. Thank you for being my saviour in testing times. Reviewed on: 13th June 2022

Always excellent service

5
PayPal is excellent easy and convenient way to pay and protect your money and rights when buying Reviewed on: 13th June 2022

Easy payments

5
Always easy to make payments securely Reviewed on: 13th June 2022

Excellent company!

5
I am happy since I used PayPal; the security standards and the overall options payment made my life easier. Reviewed on: 13th June 2022

PayPal credit

5
Very fast and efficient, keeps you up to date with payments made, excellent Reviewed on: 13th June 2022

Easy to use with no hidden costs!

5
I use paypal on a day to day basis when buying things and when selling. On top of this it is a widely recognised platform. If you qualify you can even get £1500 GBP Credit (just like a credit card) and they have great ways to help you pay such as pay in three installments or no interest for the first 4 months. Definitely my preferred way to pay for large purchases and ideal over the Christmas period to spread the cost with no extra fees! Reviewed on: 13th June 2022

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