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PayPal: Payments reviews

View other PayPal products
4.73
Based on 3,743 reviews, last reviewed 9th Jun 2026
13600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have had ups and downs with PayPalas I have had ups and downs with PayPal as it great for paying for stuff online but on other hand I sent a payment to someone in America and I sent it t... Read more Reviewed on: 9th June 2026
Tammy c's avatar
Tammy c

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026
Karen T's avatar
Karen T
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

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PayPal Payments reviews (3743)

Security of Account

5
I bought a laptop which is £1000 way more than my usual spend and had a phone call from them about the unusual high price purchase the next day and the man was very polite and after having a chat I was glad that my account was flagged and they checked with me the account holder that this was a genuine purchase and not some scammer who had hacked me and was trying to clear my account without my knowledge. I feel safe when I use PayPal for purchases knowing they have my back if the spend is a bit more than usual Keep up the good work as genuine customers will respect your due diligence for the safety of their accounts Reviewed on: 4th April 2018
John Dean's avatar
John Dean

Easy peasy

5
Been using it for years... so easy... love it. Reviewed on: 4th April 2018
Olivier CAUQUIL's avatar
Olivier CAUQUIL

Perfect!

5
Perfect every time. Never any hassle and super straight forward. Reviewed on: 4th April 2018
Kim Thompson's avatar
Kim Thompson

In Safe Hands

5
I like using Paypal as I know it is secure especially when you are buying online or sending some money to a friend or buying from an unknown business.I also like the fact that you can have Paypal credit which gives you 4 months interest free for purchases over £150. Reviewed on: 10th February 2018
Tracy Kenny's avatar
Tracy Kenny

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy with brilliant Customer Service and backup, exactly what I want when my money is involved! Reviewed on: 8th November 2017
Jo Tarpley's avatar
Jo Tarpley

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy, great Customer Service and backup, that is what I want when my money is involved! Reviewed on: 8th November 2017
Jo Tarpley's avatar
Jo Tarpley

Paypal

4
Always updating products and services to help customers with digital payments compared to standard high street banks. Reviewed on: 6th November 2017
Rob Cox's avatar
Rob Cox

Must have, but not satisfactory

2
It dominates personal and small payment market but probably for that reason acts like a bully. Reviewed on: 6th June 2017
Vladimir Oka's avatar
Vladimir Oka

Perfect!

5
Perfect trouble free service, every time! Reviewed on: 2nd June 2017
Carmen Smith's avatar
Carmen Smith

Very handy and reliable company for quick and easy payments.

5
I have used it for years, with small fees and have not been disappointed. It has always been easy to use. Reviewed on: 6th May 2017
Emily Clark's avatar
Emily Clark

Review PayPal: Payments now

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