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PayPal: Payments reviews

4.71
Based on 3,757 reviews, last reviewed 25th Jun 2026
14500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

My card details stay mine - not every retailer's The ability to check out without handing over my card details to every website I buy from is something I genuinely care about from a privacy standpoin... Read more Reviewed on: 25th June 2026
Gary Keaney's avatar
Gary Keaney

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026
Karen T's avatar
Karen T

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

Help others make smarter decisions by sharing your own experience. Write a review

PayPal Payments reviews (3757)

Company that I Trust

5
Having now been a member of PayPal for a number of years, I am a very satisfied customer because using PayPal is so easy. They inform us on time of any upcoming changes and also when payments will be taken from our account. It's a company that I've come to trust. Reviewed on: 31st July 2023

PayPal credit are great provider

5
PayPal credit are a great way to buy stuff over time with no interest, for long or short term. I strongly recommend them Reviewed on: 31st July 2023

Excellent service

5
I use PayPal credit because its very convenient and much better than my bank very good interest rates and the 4months interest free option helps enormously. Reviewed on: 31st July 2023

Loving It

5
Have really enjoyed the PayPal credit experience,it's easy to use,friendly and easy staff to talk to on the phone if I have a problem,would recommend PayPal credit to family and friends Reviewed on: 31st July 2023

Best banking provider

5
Have been with PayPal few years now , I have never had any problems with them. Very efficient in day to day transactions & payments. Reviewed on: 31st July 2023

Great service

5
Account very easy to administer online, does not bombard you with marketing messages or emails, easy to use, excellent call centre which sorts problems quickly. Reviewed on: 31st July 2023

Brilliant facility

5
PayPal credit is an absolutely brilliant facility , so easy to manage from my phone with 4months 0% interest on purchases over £99. Complete peace of mind with regular updates and relevant information Reviewed on: 31st July 2023

Very useful credit

5
Excellent product, very easy to use and great communication. 4 month 0% option very helpful, especially now in the current cost of living crisis. 12 month payment plans also a great plan to spread the cost. Reviewed on: 31st July 2023

convenient way of paying for things

5
Easy to use. Convenient way to pay for products. Easy to get issues resolved. great for interest free or pay in 3. Use regularly Reviewed on: 31st July 2023

Paypal credit etc

5
Paypal are simply miles and years ahead of all other financial institutions when it come to financially helping and caring for their customers. I have and will continue to recommend Paypal to friends and family as they are simply the best Reviewed on: 31st July 2023

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