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PayPal: Payments reviews

4.71
Based on 3,757 reviews, last reviewed 25th Jun 2026
14500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

My card details stay mine - not every retailer's The ability to check out without handing over my card details to every website I buy from is something I genuinely care about from a privacy standpoin... Read more Reviewed on: 25th June 2026
Gary Keaney's avatar
Gary Keaney

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026
Karen T's avatar
Karen T

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

Help others make smarter decisions by sharing your own experience. Write a review

PayPal Payments reviews (3757)

Safe and secure

5
When i use paypal to purchase items on line i feel very safe and secure and have the added knowledge that if any thing with the purchase goes wrong i have some where to turn to and get the help i need to get the conclusion of what ever the problem is Reviewed on: 31st July 2023

Best service 2023

5
Will definitely recommend as it provides top notch service Reviewed on: 31st July 2023

0% interest

5
Allowing me to pay across 4 months with 0% interest has allowed me to get things I need without worrying ❤️ Reviewed on: 31st July 2023

PayPal

5
Always there and always very easy to pay for anything on line. Really do look after their customers and love the 0% interest for a limited time giving you a chance to save on other companies high interest rates. Reviewed on: 31st July 2023

The best

5
They are updated by reminding you of your payment Reviewed on: 31st July 2023

PayPal Credit

5
Interest Free, Stress Free and You are Free to buy any thing. Yes.. 4 moths Free no interest. Thank PayPal Reviewed on: 31st July 2023

Very good if there is a problem with a transaction

5
A company that I had paid through PayPal went into liquidation and PayPal were of great help. Reviewed on: 31st July 2023

Ease of payment

5
Allows you to pay over time and spread out the payment.Best customer service and always available to help. Reviewed on: 31st July 2023

Paypal

5
Ive had a Paypal account for as long as I can remember. Its perfect for receiving and sending money. I also have Paypal credit which is perfect if you havent got the money straight away to purchase, and any purchase over £99 you can have longer to pay. Reviewed on: 31st July 2023

FANTASTIC & EXCELLENT SERVICE

5
I can't really fault PayPal, save for it being difficult to talk to someone in person, instead of a chatbot. I prefer talking to humans Reviewed on: 31st July 2023

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