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PayPal: Payments reviews

4.91
Based on 3,708 reviews, last reviewed 7th May 2026
10100% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

PayPal make purchases easier and also protect person... PayPal make purchases easier and also protect personal details. Customer complaints and refunds are done effectively and timely. Reviewed on: 7th May 2026
Isaac D's avatar
Isaac D

Latest lowest rating:

1

The interest free payments are great The interest free payments are great Reviewed on: 6th May 2026
Leigh Davies's avatar
Leigh Davies

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3708)

Super useful and trustworthy

5
I can always count on pay pal to pay for items and know if there's any issue it can be investigated. Pay in 3 and PayPal credit very useful for when I can't quite afford something in one go. Reviewed on: 31st July 2023

Easy and Secure

5
A great payment provider which is easy to use , easy to manage and secure. Reviewed on: 31st July 2023

Outstanding

5
Excellent customer service. Excellent interest rates. PayPal credit helped me through hard times. With covid pandemic and other issues in my job. Customer service is outstanding aswell. Always there to help. Reviewed on: 31st July 2023

Fortunate to be able to use PayPal credit

5
PayPal credit has allowed me to buy my essentials when I’ve needed it the most. Being on Maternity has impacted me financially and I’m very fortunate to be able to use PayPal credit as I don’t have a Credit card. Reviewed on: 31st July 2023

PayPal finance

5
Great if you need thst extra support to purchase something if you can not pay outright. They have a 4months interest free action. Reviewed on: 31st July 2023

Good credit facilities

5
I've used PayPal credit a few times now and I particularly like the 4 months interest free credit on goods over £99 Reviewed on: 31st July 2023

Safe and affordable credit.

5
Love PayPal safe and easy to use and deal with. Regular updates and an informative app makes PayPal a winner for me. Reviewed on: 31st July 2023

Paypal Credit

5
Superb , never had an issue and the spread over the 4 month a very helpful way to purchase. Reviewed on: 31st July 2023

Joanne

5
PayPal is very good because it’s save to use and very easy to use I have never had any issues with PayPal Reviewed on: 31st July 2023

So amazingly easy to use

5
I use PayPal for everything and everyone, it's safe, great customer service never have problems either spending or paying anything I can't sing PayPal's praises enough. If you want to feel safe making payments PayPal is your company Reviewed on: 31st July 2023

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