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PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3757 reviews)

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4.71

Based on 3,757 reviews, last reviewed 25th Jun 2026

14500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

My card details stay mine - not every retailer's The ability to check out without handing over my card details to every website I buy from is something I genuinely care about from a privacy standpoin... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3757)

Quick, easy and affordable

I would highly recommend PayPal for the ease of use, does what it says no hidden agenda. Just follow the link at checkout and choose how you would like to pay. You even get reminders so you don't forget your bill is due to be paid. Reviewed on: 2nd June 2023

Just never link to your bank

Never spend more than you have in your bank or have lots of pay in 3 payments, as PayPal don't check affordability or have spending limits. Reviewed on: 31st May 2023

Good

PayPal is a good way to give and donate money to people in need or to family members and is a quick way to send and also a good way to save your money Reviewed on: 5th April 2023

Ok service

App and service is ok, some payments take a long time Reviewed on: 30th March 2023

Great

Easy to use, works like a charm, provides interest free pay in 3 Reviewed on: 25th March 2023

Reliable provider

You feel secured and assured that your money is being well-taken care of. Reviewed on: 20th March 2023

Provides trust in web commerce

I always look out for PayPal as a sign that I can confidently make a purchase on a website. Pay in three product provides additional flexibility. Excellent Reviewed on: 1st March 2023

No regards to customers

PayPal does not treat its customers properly. Its dispute process is unfit for purpose! Reviewed on: 28th February 2023

A wonderful service

Paypal makes me feel safe when paying for services and transactions. They verify my identity and that is reassuring in this day and age, when there is so much fraud. Also the cost of some purchases can be spread over 3 monthly payments which is very useful for people like myself. I am a pensioner so on low income. Reviewed on: 23rd September 2022

good online presence and customer service

I got locked out of my online account and the customer service team were great at getting me back in Reviewed on: 17th September 2022

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