Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

Easy to do and no judgement.

5
Easy to do and no judgement. My plan is going well and they have been very helpful Reviewed on: 16th May 2024

Helpful staff, communication is good and super helpf...

5
Helpful staff, communication is good and super helpful over the phone Reviewed on: 16th May 2024

The team are very kind and understanding dealing wit...

5
The team are very kind and understanding dealing with the emotional circumstances of debt. It’s hard to talk about and they made it easier. Reviewed on: 16th May 2024

Pay plain is helpful and good service provided

5
Pay plain is helpful and good service provided Reviewed on: 16th May 2024

Great service very understanding and helpful

5
Great service very understanding and helpful Reviewed on: 16th May 2024

Debt Management Plan Success

5
I took out a DMP and PayPlan provided me with a good understanding of my available options through the ease of live chat and over the telephone. They provide good service communicating effectively keeping things simple and smooth. Reviewed on: 16th May 2024

Very professional and helpful with information

5
Very professional and helpful with information Reviewed on: 16th May 2024

They put you ate ease, very friendly and understanding.

5
They put you ate ease, very friendly and understanding. Felt relieved they were sorting everything out. Very helpful. Reviewed on: 16th May 2024

I’ve used Payplan twice over the years and have been...

5
I’ve used Payplan twice over the years and have been incredibly happy with their professionalism, understanding and patience! Reviewed on: 16th May 2024

It was a smooth and easy.

5
It was a smooth and easy. Friendly staff, this made me recommend it to my auntie who also signed up. Reviewed on: 16th May 2024