Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

From the very first conversation with payplan I felt...

5
From the very first conversation with payplan I felt like I could breath again and had a weight lifted they were so helpful and didnt make me feel ashamed of my debt , they talked everything through and the fact they take it completely of my hands in dealing with the debt is such a relief . Reviewed on: 22nd May 2024

Great service did what I wanted Fantastic service

5
Great service did what I wanted Fantastic service Reviewed on: 17th May 2024

Everything going smoothly, easy to use app.

5
Everything going smoothly, easy to use app. Friendly customer service Reviewed on: 17th May 2024

A very helpful service, that has put my mind at ease...

5
A very helpful service, that has put my mind at ease and made my situation managable Reviewed on: 17th May 2024

I couldn’t have done it without PayPlan.

5
I couldn’t have done it without PayPlan. They helped me at a time when I felt overwhelmed and drowning. Their Customer service is prompt and polite. My set up that they worked on has given me peace of mind and has helped me move forward. Reviewed on: 17th May 2024

Can not fault them

5
They helped me every step of the way, non judgemental and always easily reachable when I’ve needed to get in touch. Reviewed on: 17th May 2024

Since I have been with Payplan it has been a great e...

5
Since I have been with Payplan it has been a great experience. As they take care of everything from sorting out payment plan to speaking to organisations on my behalf. Best thing I did. Reviewed on: 17th May 2024

The staff are polite helpful and patient.

5
The staff are polite helpful and patient. I always get replies to any queries I may have. It’s taken a lot of stress away having my debts organised by such an understanding company. Reviewed on: 17th May 2024

Great company,they really help you with all the info...

5
Great company,they really help you with all the information you need for choosing the right solution and the case workers are all experienced.I really thanks to all of them for helping me Reviewed on: 17th May 2024

They put me at ease from the very 1st call.

5
They put me at ease from the very 1st call. There was no judgement and they were so very kind. They made a very scary and daunting process bearable. Without them I don’t know where I would be right now. They communication process is smooth and they always get back to me with answers to any questions. Reviewed on: 17th May 2024

Great advice, always helpful and understanding

5
Great advice, always helpful and understanding Reviewed on: 17th May 2024