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Penny Post Credit Union: Loans reviews

4.89
Based on 663 reviews, last reviewed 2nd Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic service Easy application from start to finish Reviewed on: 2nd September 2025
Graham s's avatar
Graham s

Latest lowest rating:

1

Had 2 loans off you and I asked for another and now... Had 2 loans off you and I asked for another and now you want to look in my bank which I found unbelievable Reviewed on: 3rd June 2025
Richard c's avatar
Richard c

About this product

Penny Post Credit Union offers a range of loans to members.

All members can apply for the Personal Loan and there’s also a Homeowner Loan, but members can only have one loan at a time. Repayments are on a weekly or monthly basis and interest is calculated on the reducing balance.

Penny Post Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Penny Post Credit Union before, you can also leave a review and share your experience.

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Penny Post Credit Union Loans reviews (663)

One of the best places to go for loans, savings acco...

5
One of the best places to go for loans, savings account. Literally anything Reviewed on: 30th April 2025

Very helpful when considering loan options, very str...

5
Very helpful when considering loan options, very straightforward easy process. Reviewed on: 17th April 2025

So quick and easy to do.

5
So quick and easy to do. Very helpful and thorough Reviewed on: 7th April 2025

Disappearing paperwork

1
I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Reviewed on: 21st March 2025

I had a call from Sharon asking me had I downloaded...

5
I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was brilliant helping me sorting it out after No signal getting cut off several times thanks Sharon Reviewed on: 9th October 2024

Excellent

5
Best experience people help full support from start to finish Reviewed on: 31st May 2023

East access

5
Easy and simple to use hassle free Reviewed on: 14th August 2022

Gold Standard Customer Service

5
Always helpful and professional but with a heart when ever I ring them up. Reviewed on: 11th August 2022

Very good

5
Very good loan company and will use them again Reviewed on: 10th August 2022

The Response Is Very Good

5
Penny Post was very quick in their response, I applied for my loan the same day & I got my reply in no time. Reviewed on: 10th August 2022

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