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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great service

5
Easy to complete form for insurance for my pup Reviewed on: 24th August 2023

Excellent so far

5
Easy to sign up! Reassuring to know our new pup is protected Reviewed on: 24th August 2023

Dog Insurance

5
Very easy to purchase with everything needed for my dog. Reviewed on: 24th August 2023

Simple, easy and affordable

5
Great service, affordable insurance cover Reviewed on: 24th August 2023

Great Company

5
Very professional and caring staff that are willing to help with any situation Reviewed on: 24th August 2023

Very competitive

5
Had to renew dog insurance as company I was with had hiked their prices. I now have the same cover at a much lower cost. Not had to claim yet so can’t comment on that but very pleased so far. Reviewed on: 24th August 2023

Very quick and easy process

5
I couldn’t recommend Perfect Pet Insurance enough, super quick and easy order process and detailed communication. Thank you Reviewed on: 24th August 2023

Great value for money and friendly

5
I have been a customer for 2 years now, it's great value for money and the staff are very friendly. Reviewed on: 24th August 2023

New Policy

5
I needed a new policy for our dog, Ruby. I’d seen a review of Perfect Pet insurance so applied for a quote, was very happy and purchased it. Very smooth and good value for money. Reviewed on: 24th August 2023

New Customer

5
I have only just taken out my policy but so far so good! Reviewed on: 24th August 2023