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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Good value

5
Very easy application and good communications. Reviewed on: 29th July 2023

Amazing insurance company but

5
Amazing insurance company but an app would be useful personally Reviewed on: 28th July 2023

Excellent service

5
Settled claims quickly, excellent service and customer care. Reviewed on: 28th July 2023

Great service

5
Great service when contqcting them Reviewed on: 28th July 2023

A must

5
Whilst I have not been withperfect pet for long, just into my second year, they have given me helpful advice and are always ready to answer my calls with no problems. I would recommend whole heartedly to others with any pet. Reviewed on: 28th July 2023

Great product

5
Great customer friendly company. Would not hesitate to use them. Wish other companies were as good. Reviewed on: 28th July 2023

Straight forward and supportive

5
Very simple, straight forward and easy to get my beloved pet insured fast. I have peice of mind and can enjoy my time with my beautiful woofer! Reviewed on: 28th July 2023

Great pet insurance

5
Amazing perks and great value. We haven't had to make a claim yet so can't comment on that but customer service for other aspects has always been helpful and responsive. Reviewed on: 28th July 2023

Perfect Insurance

5
Great company providing the perfect insurance for my pet Reviewed on: 28th July 2023

A little slow to payout

3
A good company but they are a little slow on the payout Reviewed on: 28th July 2023