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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1424 reviews)

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4.76

Based on 1,424 reviews, last reviewed 9th May 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Insurance claim query Queries answered clearly and advice given to make things straight forward Reviewed on: 7th April 2025

Latest lowest rating:

1

So my dog had a toe removed in 2023 unfortunately an... So my dog had a toe removed in 2023 unfortunately and I'm going to keep this very basic in 2025 he had another tie removed which I claimed for on the ... Read more Reviewed on: 9th May 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1424)

Review of the Perfect Pet Insurance, Pet Insurance:

Avoid at all vosts

My.puppy had a seizure and was hospitalised by my vets.she was on drip and had various blood tests. She spent the day at my vets for observations. To cit a long story short we paid our vet bill of £775.00 and subsequently made a claim with our insurers..perfect pet. We received a payment 4 weeks later of £276.00 stating on the remittance tests we could have got cheaper treatment. I am absolutely fuming as l have no control what my vet charges and have cancelled this policy....please please do not use this company....they are just rip off merchants looking gor any excuse not to pay.... there is no way they've achieved a 5star recommendation and l would have given them a minus star if l voild...avoid at all costs!! Reviewed on: 22nd February 2023

My complaint was sorted within a few days, althought...

My complaint was sorted within a few days, althought it shouldnt have got that far, was still good to know the process works and I got my result Reviewed on: 15th October 2024

Only been with them for a day but got my docs, my lo...

Only been with them for a day but got my docs, my log ins and also have access to an online vet 24/7 Reviewed on: 15th October 2024

I have claimed many times over the years and always...

I have claimed many times over the years and always been more than reasonable Reviewed on: 15th October 2024

Excellent service at a reasonable price.

Excellent service at a reasonable price. I first insured my first pet and then got a puppy and also insured him with the same company. Reviewed on: 15th October 2024

Savings can be made.....

Very simple online process, clearly detailing policy benefits and cover. Cost was also a big factor, offering a significant saving from my previous insurer. Reviewed on: 15th October 2024

Purchasing dog insurance was easy and straightforward

Purchasing dog insurance was very easy and straightforward with clear explanations, no insurance jargon to work out. Reviewed on: 15th October 2024

Good combination of cover & excess

Good combination of cover & excess Reviewed on: 15th October 2024

Helpful, explain everything so it’s easy to understand.

Helpful, explain everything so it’s easy to understand. Brilliant Reviewed on: 15th October 2024

New customer

Switched over for another provider. Called to change the date of my payments and got through to customer service, even though I was unable to change the date, the advisor was so helpful and friendly. Reviewed on: 15th October 2024

Great value for money

Just bought but great value for money Reviewed on: 15th October 2024

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