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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,742 reviews, last reviewed 1st Nov 2025
1441% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1742)

Very competitive price and value for money

5
Very competitive price and value for money Reviewed on: 3rd September 2025

Easy to contact and talk to

5
Easy to contact and talk to. Offer good value for money with a range of policies to suit all budgets. Reviewed on: 3rd September 2025

Great service and communication

5
I had no problems with my insurance pay out for my dogs eye problem. From initial consultation through continuation treatment they have been great at communication and help. The phone conversations I have had with them have been friendly and enthusiastic. I was slightly upset by the big increase in premium but will stay with them for peace of mind Reviewed on: 3rd September 2025

Refused to pay out weight loss is an apparent sympto...

1
Refused to pay out weight loss is an apparent symptom so don't pay out so end up loosing or giving up your pet Reviewed on: 3rd September 2025

Pawfect from the beginning

5
Really easy to setup and great prices, it’s nicer to know that my pup is covered against what life throws at her (even her favourite ball) Reviewed on: 3rd September 2025

Simple process.

5
Simple process. Cover needed for peace of mind was easy get. Reviewed on: 3rd September 2025

I needed to claim as my Dog was attacked by another...

1
I needed to claim as my Dog was attacked by another dog on a walk and needed antibiotics however as it was a friend that was walking the dog the claim was rejected. This is ridiculous. Reviewed on: 3rd September 2025

Pet insurance

5
Very Helpful Guy called Elliot explained everything very pleasant, thank you. Reviewed on: 3rd September 2025

Customer service

5
Communication was so easy and staff were very helpful Reviewed on: 3rd September 2025

Great service

4
Had to call customer service, the advisor was super helpful, followed through with everything he said he’d do and sped up the process for me due to the delay I’d experienced. Reviewed on: 3rd September 2025

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