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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.71
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
85% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Perfect pet, perfect insurance.

5
Our little pooch has had a few issues recently and I’ve contacted perfect pet to discuss things, they were very empathetic and honest. We have used perfect pet for the last 9 years. Nothing but a great efficient service. Thanks Reviewed on: 3rd September 2025
Beverly D's avatar
Beverly D

Quick and easy helpful customer service and need he...

5
Quick and easy helpful customer service when need help with my direct debit personable service and professional staff Reviewed on: 3rd September 2025
Colin S's avatar
Colin S

Not had to claim for anything yet but whenever I've...

5
Not had to claim for anything yet but whenever I've had to call everyone I've spoken to have been polite and helpful Reviewed on: 3rd September 2025
MRS J Ashton 's avatar
MRS J Ashton

Unsure at the moment

3
Assistant seemed to want to explain everything that I’d already done online and I’m sure he said something about my Cat when it was a dog. was very long winded especially as I only wanted to check on one thing before going a head and tbh he could t answer it. Wil wait and see how good they are if I need to make a claim Reviewed on: 3rd September 2025
Diane 's avatar
Diane

Claim handled professionally and timely.

5
Claim handled professionally and timely. Reviewed on: 3rd September 2025
Brian S's avatar
Brian S

Able to talk to someone on the phone always professi...

5
Able to talk to someone on the phone always professional and polite Reviewed on: 3rd September 2025
Stephen heyes's avatar
Stephen heyes

Very competitive price and value for money

5
Very competitive price and value for money Reviewed on: 3rd September 2025
Laura C's avatar
Laura C

Easy to contact and talk to

5
Easy to contact and talk to. Offer good value for money with a range of policies to suit all budgets. Reviewed on: 3rd September 2025
David T's avatar
David T

Great service and communication

5
I had no problems with my insurance pay out for my dogs eye problem. From initial consultation through continuation treatment they have been great at communication and help. The phone conversations I have had with them have been friendly and enthusiastic. I was slightly upset by the big increase in premium but will stay with them for peace of mind Reviewed on: 3rd September 2025
Jo 's avatar
Jo

Refused to pay out weight loss is an apparent sympto...

1
Refused to pay out weight loss is an apparent symptom so don't pay out so end up loosing or giving up your pet Reviewed on: 3rd September 2025
Zoie w's avatar
Zoie w

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