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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Customer service really helpful.

5
Customer service really helpful.haven’t had to claim for anything yet so cannot comment on anything else Reviewed on: 22nd August 2025

Amazing!

5
Really easy website to use. Really decent prices for monthly/yearly insurance. Will definitely recommend if ever asked. Reviewed on: 22nd August 2025

Perfect Pet Cover and Service

5
I have stayed with Perfect Pet Insurance for 3 consecutive years. They paid a claim for one of my dogs when she needed surgery and I renewed the following year. I took out another policy for my younger dog and they helpfully adjusted my existing policy to reduce the overall cost. Couldn't be happier! Reviewed on: 21st August 2025

Telephone staff very friendly and helpful, really th...

5
Telephone staff very friendly and helpful, really thorough Reviewed on: 21st August 2025

Price was very competitive

5
Price was very competitive, the website was easy to navigate and the cover seems good for what we need Reviewed on: 21st August 2025

Simple and stress free

5
It was so simple and easy to arrange insurance for my 2 dogs...As we never have enough time to do these things every year Reviewed on: 20th August 2025

Easy process and great value for money

5
Easy process and great value for money Reviewed on: 20th August 2025

Great valueet pricevalue my previous ren...

5
Quick easy to do online great value my previous renewal had gone up from 8.50 to 35.00!!! a month with another company so when I got a quote for under 10.00 I was very happy Reviewed on: 20th August 2025

Just joined but service good so far

5
Just joined but service good so far Reviewed on: 19th August 2025

Happy oet

5
All good, never had a problem or need to use. But great piece of mind that help us only a few clicks away. Reviewed on: 19th August 2025

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