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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
78% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024

Just renewed my policy, only took minutes over the p...

5
Just renewed my policy, only took minutes over the phone and managed to get me a discount Reviewed on: 15th October 2024

Great value pet insurance.

5
Great value pet insurance highly recommended. Reviewed on: 14th October 2024

Great value for money.

5
It was very easy to set up my policy, and great value for money. The customer service is very responsive and I received confirmation of the policy almost immediately. Reviewed on: 14th October 2024

Good cover, really simple and able to understand wha...

5
Good cover, really simple and able to understand what I have actually purchased which is unusual for insurance Reviewed on: 14th October 2024

Changed my cover as I realised I purchased a rubbish...

5
Changed my cover as I realised I purchased a rubbish policy, called to amend and the guy clearly explained what was changed and how it works Reviewed on: 14th October 2024

Renewed tpday, good price and means I get cover year...

5
Renewed tpday, good price and means I get cover year after year Reviewed on: 14th October 2024

Nice team, easy to sort out my issue with my...

5
Nice team, easy to sort out my issue with my DD Reviewed on: 14th October 2024

Just renewed with Perfect Pet for the third year in...

5
Just renewed with Perfect Pet for the third year in a row - keep up the good work! Reviewed on: 14th October 2024

complaint dealt with fairy and quickly, resolved and...

5
complaint dealt with fairy and quickly, resolved and now all good going forward Reviewed on: 14th October 2024

Excellent customer service, documents and claim form...

5
Excellent customer service, documents and claim forms posted when needed and easy to submit Reviewed on: 14th October 2024