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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
78% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024

Not used them yet or made a claim, but good service...

5
Not used them yet or made a claim, but good service when I have called Reviewed on: 14th October 2024

Easy to set up, nice staff and quick turnaround to g...

5
Easy to set up, nice staff and quick turnaround to get my boy covered Reviewed on: 14th October 2024

Thank you so much to the team, I was an emotional wr...

5
Thank you so much to the team, I was an emotional wreck and they were so supportive Reviewed on: 14th October 2024

1st time getting pet insurance everything explained...

5
1st time getting pet insurance everything explained easy process Reviewed on: 14th October 2024

A very reasonable quote

5
A very reasonable quote for insurance, and easy to obtain Reviewed on: 14th October 2024

Quick and easy

5
Very quick and easy, got a quote from compare the market, was advised to phone up to query a previous medical issue, spoke to a friendly agent and cover was sorted within minutes. Reviewed on: 14th October 2024

Tim was really helpful

5
Tim was really helpful and chatty in sorting a policy out for my spaniel Stella Reviewed on: 14th October 2024

no issues

5
Cheap cover, happy with service, settled a query quickly by messenger service Reviewed on: 14th October 2024

Good service.

5
Hello, I spoke to a very helpful agent who helped me get a price I was happy with and renewed cover, wasnt on hold too long and price was ok compared with what I was expecting Reviewed on: 14th October 2024

Great service when renewing - Callum was very helpful

5
Great service when renewing - Callum was very helpful Reviewed on: 14th October 2024