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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Easy claims process

5
Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022

Excellent customer services and very helpful

5
Excellent customer services and very helpful Reviewed on: 22nd August 2024

Would recommend

5
The whole process was simple to purchase the insurance and looking forward to using the perks. Reviewed on: 22nd August 2024

Great insurance company!

5
Great insurance company! Great price and great service, cant thank them enough! Reviewed on: 21st August 2024

The best value for money I could find!

5
The best value for money I could find! Reviewed on: 21st August 2024

Very cheap and easy to set up, all benefits and what...

5
Very cheap and easy to set up, all benefits and what’s included is stated clearly. Was unsure of what to look for in pet insurance but everything was made clear and looked great. Reviewed on: 21st August 2024

Only just used, but good so far.

5
Only just used, but good so far.. Reviewed on: 21st August 2024

Easy website to use

5
The website was pain and simple was also very easy to understand what pet insurance we got to fill our needs and it’s at a great price too Reviewed on: 21st August 2024

Looking for our 1st puppy insurance and went on the...

5
Looking for our 1st puppy insurance and went on the compare sites and choose YOU... Reviewed on: 21st August 2024

Great price

5
New customer. Very straightforward and good price Reviewed on: 20th August 2024

Excellent Customer Service.

5
I wanted to take out a multi-pet policy. The agent made it seamless, easy and kept asking me questions to make sure the right details were taken. Reviewed on: 20th August 2024