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Perfect Pet Insurance: Pet Insurance reviews

4.73
Based on 1,746 reviews, last reviewed 3rd Dec 2025
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1746)

Was very easy to sign up, documents and policies eas...

5
Was very easy to sign up, documents and policies easily accessible. Also was a little confused so went on live chat to talk with an agent who helped me understand the policies a lot more. Had a great experience so far! Reviewed on: 9th August 2024

Very competitive offer.

5
Very competitive offer. Yet to have to claim so can’t comment much further. Reviewed on: 9th August 2024

Easy to set up a policy and decent prices

5
Easy to set up a policy and decent prices Reviewed on: 9th August 2024

Online service very easy to use very affordable fits...

5
Online service very easy to use very affordable fits everyone's budget Reviewed on: 9th August 2024

I have not had to make a claim yet.

5
I have not had to make a claim yet. My local vets has a sign saying if insured with perfect pets they have issues taking money from them so expect the owner to make payment before trying to claim back from perfect pets. Reviewed on: 9th August 2024

Purchasing a policy was made easy on the website as...

5
Purchasing a policy was made easy on the website as I have only just become a customer I cannot comment on any other products. Reviewed on: 9th August 2024

When I made a claim there were no problems and was p...

5
When I made a claim there were no problems and was paid very quickly Reviewed on: 9th August 2024

The steps to getting my pet insured were eye easy an...

5
The steps to getting my pet insured were eye easy and easy to understand and the overall value is very good Reviewed on: 9th August 2024

Robust cover at reasonable price

5
Robust cover at reasonable price Reviewed on: 9th August 2024

Great value quality insurance , easy to contact and...

5
Great value quality insurance , easy to contact and deal with Reviewed on: 9th August 2024

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