Smart Money People Logo
Go to business site
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.73
Based on 1,746 reviews, last reviewed 3rd Dec 2025
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1746)

I’ve just taken out my policy with this company but...

5
I’ve just taken out my policy with this company but feel confident that if I need to make a claim I will have a good experience. Of course I have not tested this yet and hope not to. Reviewed on: 9th August 2024
Lynne M's avatar
Lynne M

Easy to use.

4
Easy to use. Clear break down of what is covered in the insurance Reviewed on: 9th August 2024
Chesca F's avatar
Chesca F

Really easy to set up with clear ts & cs

5
Really easy to set up with clear ts & cs Reviewed on: 8th August 2024
Ian B's avatar
Ian B

Excellent cover for my 3 recent rescue

5
I have adopted 3 rescue dogs in the last 6 months and as none have pre-existing conditions, I have been able to get excellent lifetime cover for them at a reasonable cost. This was, by far, the best option for our needs and that was after checking on several comparison sites. Reviewed on: 8th August 2024
SophieKJ's avatar
SophieKJ

Great value for level of cover, keep it consistently...

5
Great value for level of cover, keep it consistently there Reviewed on: 8th August 2024
NJ's avatar
NJ

Perfect policy from Perfect Pet Insurance

5
I was looking for insurance for my new puppy. After doing a comparison for cost and cover I chose Perfect Pet Insurance as the combination of these gave me the perfect policy I was looking for. It provided excellent value for money. Reviewed on: 8th August 2024
Paul L's avatar
Paul L

Perfect Pet - good cover at a competitive price

5
Switched to Perfect Pet as my previous insurer doubled my premium at renewal point. I wanted good cover but at a more competitive price. Reviewed on: 8th August 2024
JanO's avatar
JanO

New to purchasing pet insurance but had no issues co...

5
New to purchasing pet insurance but had no issues completing the information and was easy to navigate Reviewed on: 8th August 2024
Sophie E's avatar
Sophie E

Great value for money and easy process

5
Policy set up via website and very clear and easy process. Reviewed on: 8th August 2024
Paul S's avatar
Paul S

Avoid at all costs uncaring and unhelpful,

1
Unhelpful, difficult to get any information out of, will use anything to avoid paying out, AVOID AS MUCH BETTER COMPANIES OUT THERE. I have insured my pet with 3 different companies over her 11 years and this is the worst company I have ever had the displeasure in dealing with. My vets have fully supported my claim but I’m left out of pocket due to Perfect Pets trying to use a previous completely unrelated claim of a case of a UTI in order not to pay out for tests on vomitting and diarrhoea where E-Coli was found to be present. I appealed against their decision but they won’t even discuss the issue with me it’s all boiler plate emails or letters. In their latest letter they tell me if I don’t agree with their decision I now need to go the Financial Ombudsman which I will now do while sharing my thoughts on every review site I can. Save yourself any pain and pay the extra to go with a company that cares about animals and their clients rather than taking your money and hiding behind a keyboard. Reviewed on: 7th August 2024
MP's avatar
MP

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill