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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Excellent all round, from start to finish

5
Excellent all round, from start to finish Reviewed on: 6th August 2024

I recently switched to Perfect Pet

5
I recently switched to Perfect Pet and couldn't be happier with the value for money it offers. The comprehensive coverage includes routine check-ups, emergency care, and even dental treatments at a fraction of the cost compared to other providers. Claims are processed quickly, and customer service is top-notch. This insurance gives me peace of mind knowing my pet's health is well taken care of without breaking the bank. Highly recommend for any pet owner looking for affordable and reliable coverage! Reviewed on: 6th August 2024

Pawfect.

5
Have been a customer for years with a previous well known pet insurance company, just switched to perfect pets as they doubled my cover fo no reason. Perfect pets have been pawfect thus far. Reviewed on: 6th August 2024

Price and cover were good, but don't rely on them gi...

5
Price and cover were good, but don't rely on them giving you a good renewal quote, cancel it and start again. Did mine through compare the market. Reviewed on: 6th August 2024

Easy to join lovely services high rated customer ser...

5
Easy to join lovely services high rated customer services Reviewed on: 6th August 2024

Third year with this company great price

5
Third year with this company great price Reviewed on: 6th August 2024

Very easy to set up online and easy to understand al...

5
Very easy to set up online and easy to understand all documents sent by email so easy to access Reviewed on: 6th August 2024

Fabulous, easy to work website cheap prices and quic...

5
Fabulous, easy to work website cheap prices and quick and easy answered questions Reviewed on: 6th August 2024

Easy to set up

5
Easy to set up for my new puppy. Nice and straight forward Reviewed on: 6th August 2024

Wonderful.

4
Wonderful. Thank you so much, this is a very cheap and value for money plan that gives me peace of mind my pup will be looked after. Reviewed on: 6th August 2024

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