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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.76
Based on 1,433 reviews, last reviewed 18th Jul 2025
700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service Excellent customer support and nothing is too much trouble Reviewed on: 18th July 2025
Richard D's avatar
Richard D

Latest lowest rating:

1

DO NOT USE THIS COMPANY My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacte... Read more Reviewed on: 31st May 2025
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Julie
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1433)

Good price

5
Haven't had to claim yet, but was the best price for what we needed Reviewed on: 25th July 2023
Sadie's avatar
Sadie

Good customer service!

5
Excellent customer service and follow ups to ensure I chose the right plan for my dog! Reviewed on: 24th July 2023
Deepti Shinh's avatar
Deepti Shinh

Perfect insurance

5
I’ve just renewed as I cannot fault this pet insurance. Unfortunately had to make a claim but it went with ease. Highly recommend. Reviewed on: 24th July 2023
P Isaacs's avatar
P Isaacs

SERVICE

5
GOOD SERVICE WITH GREAT STAFF ,HAVE BEEN WITH THEM NOW FOR A FEW YEARS Reviewed on: 24th July 2023
EDDIE's avatar
EDDIE

Superb pet insurance

5
Any contact made with Perfect Pet delivers excellent customer service! I’m very happy with my choice Reviewed on: 23rd July 2023
Theresa Knowles's avatar
Theresa Knowles

Great Service

5
Claims experience was very good. Dealt with my claim in good time, with clear communication throughout Reviewed on: 21st July 2023
Aquelious Music's avatar
Aquelious Music

Missed premiums

5
I missed a few premiums due to losing my job - the team helped sort a payment plan to ensure my cat remained covered Reviewed on: 21st July 2023
Kelly's avatar
Kelly

Upset

5
I rang their bereavement line crying due to my dog sadly passing away - the team on the end of the phone were so so helpful and understanding Reviewed on: 21st July 2023
Daniel's avatar
Daniel

Excellent Service

5
Excellent pet insurance, easy website to navigate and friendly Customer service. Reviewed on: 21st July 2023
Lam Ki Sas's avatar
Lam Ki Sas

Honesty

4
Very honest and upfront with me. Said they would phone me straight back and did Reviewed on: 21st July 2023
Anthony Quinn's avatar
Anthony Quinn

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