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Perfect Pet Insurance: Pet Insurance reviews

4.76
Based on 1,433 reviews, last reviewed 18th Jul 2025
700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service Excellent customer support and nothing is too much trouble Reviewed on: 18th July 2025
Richard D's avatar
Richard D

Latest lowest rating:

1

DO NOT USE THIS COMPANY My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacte... Read more Reviewed on: 31st May 2025
Julie's avatar
Julie

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1433)

Excellent,efficient and competitive prices

5
Easy to use on line application. Excellent detailed information provided regarding prices and terms. Great value for money. Would recommend Perfect Pet Insurance with no reservations whatsoever. Reviewed on: 21st July 2023

cannot fault the team

5
I have had to call the team on many occasions as all of my dogs are accident prone - each time I have been greeted with care and compassion as if my dogs were their own - thank you PP Reviewed on: 21st July 2023

Service

5
My policy gives me unlimited conditions which helps have piece of mind my baby is covered Reviewed on: 21st July 2023

Refer a friend

5
I referred my friend and got an amazon voucher - free money is great! Reviewed on: 21st July 2023

All the answers

5
Faye answered all of my questions Reviewed on: 21st July 2023

FAR FROM PEEFECT !!!!!

1
Don't touch them! Read the small print like a bloodhound before considering taking out cover! If you have ever remarked to your vet about anything ie "found a lump" or had a cut on or abrasion on your animal then forget EVER claiming in the future for that entire area of the animal!!!! We had never claimed previously for anything and would NEVER have taken out cover if we'd have known they would be so pedantic & heartless!! They basically contact your vet looking for any information which may previously relate to a similar condition then use the vets own notes to get out of the claim. They don't care about animals just money, responses from them are very cold. I recommend you look at other suppliers small print or put the money in an account rather than use PERFECT PET as in my experience the cover is worthless! Would not have given 1 star if it was an option! Reviewed on: 20th July 2023

Upgraded my cover

5
I needed to increase my cover and the team made it so easy to do! Reviewed on: 19th July 2023

Nice staff

5
Every time I have had to call them they have been nothing but friendly Reviewed on: 19th July 2023

Poorly pup

5
My new puppy pippa was really unwell - the vets dealt with everything directly with perfect pet Reviewed on: 19th July 2023

Simple

5
So simple to take out the policy and documents arrived moments after Reviewed on: 19th July 2023

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