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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Perfectly simple process

5
The process of getting our new pup the right cover was so easy with PerfectPet, they have given us the reassurance that we are covered for all of our puppies needs should the unfortunate happen! Thankyou PerfectPet for your great service!! Reviewed on: 10th October 2023
Paige Mantyk's avatar
Paige Mantyk

Value for money

5
Brilliant price for my 2 dogs. Great multi pet discount. Reviewed on: 3rd October 2023
Jay Greenwood's avatar
Jay Greenwood

Very quick and easy to join and cover seems, in writing, to be perfect for our needs

4
Very quick and easy to join and cover seems, in writing, to be perfect for our needs. Reviewed on: 2nd October 2023
jade heselden's avatar
jade heselden

Fantastic customer service

5
I'm a new customer having just signed up yesterday. Both customer service advisors I spoke with were fantastic having had some issues with making payment online. Super quick to get through on the phone and the team were great at building rapport, answering all questions and anticipating any ones which might not have been covered. I was very impressed with the service and feel the policies offered are very competitive; both in price and cover. Great service!! Reviewed on: 29th September 2023
Karen B's avatar
Karen B

An affordable price

5
Perfect pet insurance gives me fantastic cover should my dear little Bichon Frise Agnes become ill at a price that even I can afford! Reviewed on: 28th September 2023
Jayne Farnham's avatar
Jayne Farnham

Paid out quickly

5
Thank you Perfect pet, paid my vet bill in full. (minus excess and a deductions) Which I understood Reviewed on: 28th September 2023
Lee thomas's avatar
Lee thomas

Thank you quick payout and very knowledgeable

5
Thank you for your amazing service Reviewed on: 28th September 2023
Lucy ann's avatar
Lucy ann

Fantastic company and caring to customers

5
Thank you perfpet pet for all you have done. Reviewed on: 28th September 2023
lucy slater's avatar
lucy slater

Best value around

5
4k cover for less than half the price of most others Reviewed on: 28th September 2023
Rick Willis's avatar
Rick Willis

1st class ;)

5
Easy to understand and set up,competitive price for the amount of cover selected. Couldn't be happier Reviewed on: 28th September 2023
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