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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Fantastic customer service

5
I'm a new customer having just signed up yesterday. Both customer service advisors I spoke with were fantastic having had some issues with making payment online. Super quick to get through on the phone and the team were great at building rapport, answering all questions and anticipating any ones which might not have been covered. I was very impressed with the service and feel the policies offered are very competitive; both in price and cover. Great service!! Reviewed on: 29th September 2023
Karen B's avatar
Karen B

An affordable price

5
Perfect pet insurance gives me fantastic cover should my dear little Bichon Frise Agnes become ill at a price that even I can afford! Reviewed on: 28th September 2023
Jayne Farnham's avatar
Jayne Farnham

Paid out quickly

5
Thank you Perfect pet, paid my vet bill in full. (minus excess and a deductions) Which I understood Reviewed on: 28th September 2023
Lee thomas's avatar
Lee thomas

Thank you quick payout and very knowledgeable

5
Thank you for your amazing service Reviewed on: 28th September 2023
Lucy ann's avatar
Lucy ann

Fantastic company and caring to customers

5
Thank you perfpet pet for all you have done. Reviewed on: 28th September 2023
lucy slater's avatar
lucy slater

Best value around

5
4k cover for less than half the price of most others Reviewed on: 28th September 2023
Rick Willis's avatar
Rick Willis

1st class ;)

5
Easy to understand and set up,competitive price for the amount of cover selected. Couldn't be happier Reviewed on: 28th September 2023
tracycastle1@hotmail.co.uk's avatar
[email protected]

Fast and easily accessible

5
i’d compared a few insurance company’s and this one was so easy to access and also to get the correct cover Reviewed on: 28th September 2023
crystal radymska's avatar
crystal radymska

Terrific

5
No hassle service and easy to use for a first time owner like myself. Reviewed on: 28th September 2023
Pearce Rainey's avatar
Pearce Rainey

Excellent service

5
Nice and easy to find all the information I wanted to know to renew my pet insurance. Good value policy offering all I required. Reviewed on: 27th September 2023
Wendy Clift's avatar
Wendy Clift

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