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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1237 reviews)

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4.75

Based on 1,237 reviews, last reviewed 20th Sep 2024

39000% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best Great communication and easy to use! Reviewed on: 20th September 2024

Latest lowest rating:

1

This company have tried every trick in the book not... This company have tried every trick in the book not to pay a claim of only 200 pounds, i would avoid at all costs, they will put so many hurdles in fr... Read more Reviewed on: 5th September 2024

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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1237)

Great

Easy to sign up and navigate the website Reviewed on: 1st October 2022

Great Insurance for my pet.

Very simple to use, information good, the price is good, means my dog is insured and I can relax. Reviewed on: 30th September 2022

OMG STAY AWAY

Omg!! BEWARE! Had this pet insurance for 3 years,no problem until....i made a claim. Wow i honestly can't believe what lies this company will make up to get out of paying a claim. My dog is looked after really well. No health issues at all up until July 2022 when she needed an operation for a grade 4 medial patellar luxation. I phoned Perfect pets, they said they DO NOT pay before surgery so we had to pay upfront £2000 (it does not say that in the policy). It says in my policy they pay out withing 5-7 days (they didn't) after nearly 8 weeks of phoning then every week to ask what's taking so long they finally paid out only half of the claim because: They think our vet has over charged for certain things. (That's Perfect pets opinion as it doesn't state what the maximum they'd pay for treatments in policy) I asked where Perfect Pet got their info from ,they said they looked it up on internet and decided themselves which to me sounds very unprofessional. They took £244 off because i class my dog as a medium 10-12kg mongral,she is 2 or more breeds. Perfect Pet say a mongral is 3 or more breeds but it says NOTHING in my policy or on their website what a definition of s Mongral is so...yet again they have 'made up' their own definition and changed my policy to a cross-breed (which she isn't) and said when i took my policy out i had said she was a small dog upto 10kg. I looked online at my policy and it had been changed to a small 10kg but luckly i had printed my policy out when i renewed, with it clearly stating my dog was a 10-12kg medium . I emailed them the proof but they apologised and put my premiums up by £5 a month!!! Because Perfect pet NOW class my dog as a Cross -breed,which she isn't. This company will take your money but not give it bk. I had to give 1 star because i couldn't give them -10000000000. STAY AWAY from this company. They sent me two emails with two different amounts they were willing to pay out with £300 difference so obviously can't add up properly and depending on who i spoke to when i phoned the 'lies' they told changed. At one point i was told my claim was with the managing director to look at then, i was told it was with a senier then, i was told it wasn't being looked at yet.......They should be ashamed of themselves especially with the cost of living crisis..i am appalled by them!! Reviewed on: 29th September 2022

Super service

Great cover at affordable prices. No issues at all when a claim is initiated Reviewed on: 28th September 2022

Good value insurance

Good value insurance, not need to use but easy to set up Reviewed on: 28th September 2022

Great value and easy to use

We have just signed up to Perfect Pet Insurance as the cover provided and the cost where the best we could find. Website is easy to use and signing up was very simple. Reviewed on: 26th September 2022

Great service and a good price

Been using perfect pet insurance for just over a year for my pets due to their good prices for the best cover. They’ve also been great with customer service and anything I’ve enquired about has been dealt with quickly and easily Reviewed on: 26th September 2022

Fantastic new customer journey

I have used a few pet insurances over the years and I have found some daunting & hard to use even for being a young person with good knowledge in technology. I found the setting up process extremely easy & the site is a equally as easy to navigate. Reviewed on: 26th September 2022

Professional and very accommodating

Quick, efficient and professional Reviewed on: 26th September 2022

Competitive price and rewards.

Competitive price pet insurance, very clear what is included or not. Rewards are a bonus, we've never received with other insurers over the last 18 years of insuring our pets. Reviewed on: 25th September 2022

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Perfect Pet Insurance: Pet Insurance reviews

39000% increase in 5 star reviews

75% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Perfect Pet Insurance: Pet Insurance now

Perfect Pet Insurance Pet Insurance reviews (1237)

Great

Great Insurance for my pet.

OMG STAY AWAY

Super service

Good value insurance

Great value and easy to use

Great service and a good price

Fantastic new customer journey

Professional and very accommodating

Competitive price and rewards.

Review Perfect Pet Insurance: Pet Insurance now

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