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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,460 reviews, last reviewed 13th Aug 2025
3000% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

New Policy So way to start policy online and excellent value. Reviewed on: 13th August 2025
Les's avatar
Les

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
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James leggett
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1460)

SERVICE

5
GOOD SERVICE WITH GREAT STAFF ,HAVE BEEN WITH THEM NOW FOR A FEW YEARS Reviewed on: 24th July 2023
EDDIE's avatar
EDDIE

Superb pet insurance

5
Any contact made with Perfect Pet delivers excellent customer service! I’m very happy with my choice Reviewed on: 23rd July 2023
Theresa Knowles's avatar
Theresa Knowles

Great Service

5
Claims experience was very good. Dealt with my claim in good time, with clear communication throughout Reviewed on: 21st July 2023
Aquelious Music's avatar
Aquelious Music

Missed premiums

5
I missed a few premiums due to losing my job - the team helped sort a payment plan to ensure my cat remained covered Reviewed on: 21st July 2023
Kelly's avatar
Kelly

Upset

5
I rang their bereavement line crying due to my dog sadly passing away - the team on the end of the phone were so so helpful and understanding Reviewed on: 21st July 2023
Daniel's avatar
Daniel

Excellent Service

5
Excellent pet insurance, easy website to navigate and friendly Customer service. Reviewed on: 21st July 2023
Lam Ki Sas's avatar
Lam Ki Sas

Honesty

4
Very honest and upfront with me. Said they would phone me straight back and did Reviewed on: 21st July 2023
Anthony Quinn's avatar
Anthony Quinn

Excellent,efficient and competitive prices

5
Easy to use on line application. Excellent detailed information provided regarding prices and terms. Great value for money. Would recommend Perfect Pet Insurance with no reservations whatsoever. Reviewed on: 21st July 2023
Andy Mackay's avatar
Andy Mackay

cannot fault the team

5
I have had to call the team on many occasions as all of my dogs are accident prone - each time I have been greeted with care and compassion as if my dogs were their own - thank you PP Reviewed on: 21st July 2023
Paula's avatar
Paula

Service

5
My policy gives me unlimited conditions which helps have piece of mind my baby is covered Reviewed on: 21st July 2023
Paul's avatar
Paul

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