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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.73
Based on 1,746 reviews, last reviewed 3rd Dec 2025
55% decrease in 5 star reviews
in the past 90 days
36% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (4)

Hopeless claims department

2
Declined payment of claim as the vet initially had our dog down as a JRcross but on the policy she correctly is a small mongrel. Although the vet has updated their records, PPETS demanded payment for change of breed. After much discussion with a very helpful customer services assistant who understood the issue and saw it was PPET problem, she has overturned that demand. Still awaiting payment for the initial claim approx 4 months ago. Reviewed on: 3rd September 2025
Susan C's avatar
Susan C

Just started the pet insurance

2
I haven’t use it yet. I just recently subscribed. My dog is not in the UK. Reviewed on: 23rd August 2023
Zian's avatar
Zian

Nothing Special

2
Too many conditions leading to reasons why you won't pay a claim Reviewed on: 13th July 2023
Mark Bergdahl's avatar
Mark Bergdahl

ok, not great

2
took ages to sort first claim with apparent issues paying out. Still waiting to hear on 2nd claim Reviewed on: 6th September 2022
Eamonn's avatar
Eamonn

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