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Petplan: Pet Insurance reviews

4.84
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Petplan Pet Insurance reviews (2298)

Review of the Petplan, Pet Insurance:

Excellent service

5
Great service everytime competitive pricws Reviewed on: 2nd September 2021

Absolutely brilliant

5
Always very helpful. Never had any problems with claims. Reviewed on: 13th October 2023

Hassle free

5
PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Easy to set up

3
Easy to set up but the proof will be when I submit a claim (fingers crossed I wont) Reviewed on: 12th October 2023

brilliant

5
no fuss, low cost and covers all Reviewed on: 12th October 2023

Best insurance provider

5
We had no issues with petplan, completing the claim was straight forward and good customer service provided. Petplan paid vet very quickly, reducing stress in a very difficult situation with our pet. Reviewed on: 11th October 2023

Pets

5
Excellent service, always paid my vets promptly and it took the worry off me finding the money to pay the vet myself Reviewed on: 10th October 2023

Very efficient company.

5
Very professional company. When you are worrying about your animals health, they keep you informed about your claim and notify you once the vet's bill has been paid. Reviewed on: 8th October 2023

Would never swop

5
Always there when you need them Reviewed on: 4th October 2023

Keep emailing me

1
They keep emailing me even though I told them my pet passed away Reviewed on: 4th October 2023

Reliable, honest, prompt, informative

5
Clear policy, full lifetime cover without doubt excellent value for our arthritic dog. Additional support with informed advice on pet care. Always available for support. Thank you Reviewed on: 4th October 2023