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Pockit: Account reviews

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2.67
Based on 573 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
4%
See only 3 star reviews
2%
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2%
See only 1 star reviews
50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

Had a transfer of a large amount they suddenly decli... Had a transfer of a large amount they suddenly declined it, I have tried numerous times to get hold of them with no luck. This is my only money and th... Read more Reviewed on: 2nd September 2025
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Shaun P
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (573)

Absolutely rubbish

1
They messed me about , lost me £439 , very bad service , dont use total garbage Reviewed on: 6th August 2019
Saff 's avatar
Saff

Steel money

1
Restricted account not back to my lose 500£ easy.Keep away! Reviewed on: 22nd July 2019
Bogo's avatar
Bogo

Stay away from Pockit

1
Stay away from Pockit and if they have your money , do not waste anytime goin on money claims online it’s easy and quick take them to court you will get your money back guaranteed . Thank you Reviewed on: 16th July 2019
Tredd's avatar
Tredd

scammer

1
Card is not accepted in many places, while I called to enquire, very rude over the phone. They said they will block my card and they did . They refuse to give my money back lost about £217 on my card. scammers! Reviewed on: 16th July 2019
carol's avatar
carol

Monthly 99p charge not welcomed

1
They are now charging 99p per month for this cash card which is an annual fee of £12, £24 for 2yrs, £36 for 3yrs.. so on and so forth to go on top of your usual expenditure, so not worth keeping this card anymore. If you plan to use this card long-term, it would eat into your funds. On the other hand, it is helping them to cash in on those who are happy to pay this fee. There are better-prepaid cash cards out there, just go onto those Cash Card Comparison Sites and you'll find a better deal! Recommendations including and not limited to - - CashPlus Freedom - Revolut - see other alternatives available on those Comparison Sites... if you require a money transfer service, you can always use Western Union, I believe there are no fees to certain countries! Be a smarter cookie and look after your incy-wincy "pockit' money Reviewed on: 11th July 2019
bumbleBEE's avatar
bumbleBEE

Fraud

1
I've had this account for quite some time now, I don't use it slot as I found that slot of places seem to refuse it especially on line shops? Anyway yesterday I decided to log in and have a look only to find lots of transactions not made by me!! Money missing! There was a eBay transaction for 78 pence made over n over n over untill my money was gone plus loads of transactions tried to be made in America in various shops!! So to me this is fraud and someone has my details, I contacted pockit only for my complaints to basically be shrugged off!!! No we will look into it no sorry nothing except do you want us to close the account?? Well YES but you could have taken it abit serious instead of the matter of fact attitude I got when I said on there web site it says it keeps a eye on the transactions and informs you of anything strange is happening!! Well I live in Milton Keynes so purchases trying to be made in various county's would to me be a little bit strange!! After saying this to whoever I was speaking to he just stopped replying lool I don't even want money or anything but they seemed reluctant to help or look into it Reviewed on: 7th May 2019
Ricardo's avatar
Ricardo

0-STARS HELL ON EARTH

1
I wish I could give u 0-stars. This is hell treatment on earth. These guys closed my account after I complained to the financial ombudsman. They lied to me that they will refund my money and asked for bank details to send the refund. They are doing everything they can to frustrate me and not refund my money. Its beyond the 10 working days plus and u are fooling me that the finance is dealing with it. I AM GOING BACK TO THE FINANCIAL OMBUDSMAN the investigator asked to get back to her if they toss me around with the payment. Lee ,Mark, Samuel, Simone, Taylor, Steve, May God look upon u with absolute anger Reviewed on: 30th April 2019
Lion's avatar
Lion

The Worst online Bank Ever

1
Oh my god the worst service ever Oh my god the worst service ever they blocked my card and kept my money and i have been trying to call them and email them but they dont answer at all and i feel like they just stole my money so i give 1 start and i could give 0 start i would do it i dont recommend Pockit to anyone i have been trying to get my card unblocked and my money back for more than 3 weeks now and they keep saying will get back to me within 24 hours but last email they send to me was 3 weeks ago just very bad service and no respect for customers at all Reviewed on: 7th April 2019
Antonio Alves Goncalves's avatar
Antonio Alves Goncalves

SCAMMERS

1
I have a court case with pockit in Blackpool on the 28th of March. Get in touch with me if you want to attend as a witness and if your money is seized by pockit. Contact me on my email. [email protected] Reviewed on: 14th March 2019
Mattew's avatar
Mattew

Pockit is easy and simple to use, loving it.

4
Being a student you always have to watch out for your balance, but with pockit you receive morning messages with your balance and every time you buy something. Reviewed on: 11th March 2019
Patrick's avatar
Patrick

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