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Pockit: Account reviews

2.70
Based on 568 reviews, last reviewed 6th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

DO NOT BANK WITH THIS COMPANY! Within a couple of days of me opening my account and paying my £9.99 monthly fee to Pockit my entire credit balance on my account has mysteriously dis... Read more Reviewed on: 6th July 2025
Alexandra T's avatar
Alexandra T

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (568)

POCKIT CON EVERYONE PLEASE READ THIS INFO

1
pockit are running a con by freezing accounts and allowing the inactivity time limit to be reached before legally being able to steal your account balance. come join the facebook group to help put a stop to this! https://www.facebook.com/groups/744066085929310/ if youve had a bad experience come share it on here. if your going to open a account DONT!!!!!! Reviewed on: 17th October 2018

Disabled my account

1
Can’t get my money out or go on to my account they just disabled it without warning stay away from pockit Reviewed on: 10th October 2018

Stole money from international transfer

1
I paid 44 pounds for international transfer. 1 pound fee + 43 pounds charge for conversion rate even though I sent pounds and received pounds. Do not recommend! Reviewed on: 13th September 2018

SCAM

1
Tried to register and pay by sms and got an error message saying payment never went through, so tried with my card instead. Done this a couple of times thinking i was typing my information wrong. i checked my online banking and it had took money out on 4 separate occasions while saying the payment never went through. After reading other reviews i will definitely be staying away from this company and would recommend anyone reading this to do the same Reviewed on: 29th August 2018

Best pre paid account

5
I couldn't get a bank account and was so frustrated and I saw Pockit and within seconds I got accepted and a card the next few days it's excellent for what I needed because I can make purchases online and use PayPal which others don't and I make alot of purchasing online so I needed this account you have little fees but that's affordable the customer services is excellent I got helped within that day and updates and you have freedom to save money for Christmas and money can not be touch till then called lock box where you can save money and collect and the end of the year which is good if your like me who will spend instead. Go for it people who can not get a bank this is for you and for people wanting an extra bank account 10/10 Reviewed on: 26th August 2018

Further Contact with Pockit.

1
Pockit says they will return my money when I supply them with Proof of Income, My Bank Transactions, Bank Transactions from who the small gift came from at Christmas, They asked for receipts from PayPoint to prove that the money was paid in despite them sending emails with the transaction receipt and amount and of course less THEIR Administration but the last Email from them told me to GO ON Start Legal Action! 7 Months this has gone on now this is a Disgrace. I also think the Daily Mirror should Re-Review Pockit after all it was their Full Page Review in May 2016 praising Pockit that made me open the Account. Maybe The Mirror will I believe they have their own Pre-Paid Card now. Reviewed on: 14th August 2018

Pockit Scam

1
I can't write anything about this 'Company' that already hasn't been wrote, 7 Months same thing Blocked after 1st Deposit of £480, ID Bank accounts other Peoples Bank Accounts Etc.Etc. Now its 'We will not Tolerate your Behaviour, go ahead take Legal Action' Contacted Financial Conduct Authoritiy, Fraud Squad and more, BUT now I will really go after them. At least this site publish the Reviews, Pockit reply on Trustpilot Reviews saying, Sorry for your experience some will Contact you, Also 4000+ TrustpilotReviews 83% give 5 Stars???? The Reviews seem to arrive there in batches on the same Day? Strange? Daily Mirror gave a Full Page Good' write up over Pockit 2 years ago(May 16th) I will be contacting them to see what they think now. ( I believe Daily Mirror have their own PrePaid Card now, should be interesting to hear what they say) Reviewed on: 8th August 2018

Block Your Pocket Due to Id Checks

1
randomly they done id check then later blocked my account with £1,348 in balance scamming thieves. do not use pocket. because it's not yours. :/ Reviewed on: 7th August 2018

pockit cards scam

1
pockit pre pay account cards is a scam run by a Indian family if you read there terms and conditions they can randomly block your account for any silly reason and keep your money (steal) or if you dont use it for 6 months they keep your money (steal) they dont inform you .just try to log onto your account one day and your money is gone you ring customer services and they tell you lies and rubbish trying to annoy you so they then can block your emails its all a clever scam so they can steal your money Reviewed on: 7th August 2018

terrible experience

1
dont use pockit pre pay cards .they send a card pin sort code in two days you load money onto the card very easy but then when you try and use it to spend money it works once then they block the card .it takes days calling customer services at your expense then they ask for 4 forms of id but you dont need id to get the card or load it and you cant do nothing the account you have money in is blocked i have £270 blocked its basically a scam Reviewed on: 25th July 2018

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