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Pockit: Account reviews

View other Pockit products
2.68
Based on 570 reviews, last reviewed 4th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
4%
See only 3 star reviews
2%
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2%
See only 1 star reviews
49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

Stay clear they will take your money and ask proof r... Stay clear they will take your money and ask proof restrict bank for days with no update can’t speak to customer service! No contact number block beni... Read more Reviewed on: 4th August 2025
Shannon T's avatar
Shannon T
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (570)

Great Pockit!

5
It has been great experience so far. Easy to understand the way it works and great customer service in case you need it. Reviewed on: 3rd November 2016
Rod's avatar
Rod

easy affective safe perfect

5
I think this card is perfect. It's so much safer to use than a bank card. Topping up is easy. Checking your account is easy and simple. I have recommended already to people and will continue to recommend. Perfect 5* 100% Reviewed on: 2nd November 2016
Clare Potasnick's avatar
Clare Potasnick

Quick and easy to use and set up

5
I found that the card was easy to load and use,made buying online,fast and easy Reviewed on: 2nd November 2016
Lee's avatar
Lee

quite good

3
easy to use, load money is simple. it will be greater if cash withdraw can be made free of charge. Reviewed on: 2nd November 2016
s liu's avatar
s liu

Ease of use

5
Pockit is a very easy and secure way of paying for things online. The one concern I did have was dealt with in a very efficient and friendly manner. Reviewed on: 2nd November 2016
Peter M's avatar
Peter M

Slow entry of money

2
I put money on card didn't show for 3 days also 5pounds was given to me but didn't show for 5 days. Also very hard to get hold of customer services Reviewed on: 2nd November 2016
Chris Wright 's avatar
Chris Wright

Balance not updating

3
Friend transferred money to my account received email, but balance didn't update online or on app & trying to call through is impossible Reviewed on: 2nd November 2016
Peter Malone 's avatar
Peter Malone

Easy to use

5
It is very easy to use card. Loading money, contact less, having the app on my phone is very good I can load money quickly and check balance quickly. I like that it is not complicated like other cards I have had before. Reviewed on: 2nd November 2016
Benta Njururi 's avatar
Benta Njururi

Love using this card online knowing it's safe

5
Love using my card online knowing it's safe Reviewed on: 2nd November 2016
Stacey Bell's avatar
Stacey Bell

No customer services, very poor

1
Took 2 payments from my bank account and only credited my pockit card with one, havent replied to my email and I have tried several times to call customer services only to be hung up on after 20 mins Reviewed on: 2nd November 2016
Kev 's avatar
Kev

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