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Pockit: Account reviews

View other Pockit products
2.39
Based on 577 reviews, last reviewed 7th Jul 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

I opened a Pockit account and was unfortunately scam... I opened a Pockit account and was unfortunately scammed by a company that took payment from my account. I contacted Pockit immediately and asked them ... Read more Reviewed on: 7th July 2026
Silvia's avatar
Silvia
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Review Pockit: Account now

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Pockit Account reviews (577)

Pockit stole my money

1
Having loaded my card with the only money I had for xmas shopping Pockit then debited my account for almost the full amount loaded. No explanation. They just dismissed my complaint as if I were dirt on their shoe. They cannot be trusted to keep your funds safe. Reviewed on: 22nd December 2016
David's avatar
David

AVOID AVOID AVOID

1
Terrible customer service. AVOID at all costs. Reviewed on: 10th December 2016
Amber Rogers's avatar
Amber Rogers

not worth having, hidden fees , takes long time to load...

2
they charge you fees and you never see them in your statement, takes long time to lead via bank transfer, I just simply don't trust them and their exchange rates are really bad when I use it abroad. Reviewed on: 25th November 2016
nimo Zed 's avatar
nimo Zed

Exellent

5
First Class service. So easy to use. Prompt replies to questions. I would recommend. I have no connection or involvement with pokit except as a customer. Reviewed on: 18th November 2016
peter hodkinson's avatar
peter hodkinson

GREAT CARD

5
Excellent customer service, easy to load, no fees. EXCELLENT. Reviewed on: 17th November 2016
adriano toniolo's avatar
adriano toniolo

Service has been great. My card arrived when you said it would (maybe even a little sooner) I had no problem changing my pin, and money's showed up within hours of putting it in. No problem either, with buying online. Fantastic service

5
No problem with this. Everything went very smoothly. Reviewed on: 17th November 2016
Josephina Luty's avatar
Josephina Luty

Straight forward to use and controllable money

5
I applied online and had my card delivered the next day - very straight forward to set up and load money on too - plus I received an extra £5 through MoneySavingExpert Website too, win win! Reviewed on: 17th November 2016
Claire Dillon 's avatar
Claire Dillon

Perfect budgeting tool

5
A quick and hassle free card. Helps to budget and amazing cash back offers!! Reviewed on: 17th November 2016
Stefanie powell's avatar
Stefanie powell

Not Good

1
I would avoid Pockit, I paid £80. onto my card which never arrived, a one off I thought, miscommunication I thought so I paid £200 onto my card, it was never added to my card although they acknowledged that they had received it. ??? Back and forth with emails and phone calls, after a month I gave up and asked my bank to recall the payments which they did. So my advise don't use Reviewed on: 14th November 2016
Sarah's avatar
Sarah

Zero star's

1
Pockit has been a nightmare right from the start now can not top up and customer service what customer service I see 5 star's rating from people fake reviews you can see they are from pockit KEEP WELL AWAY Reviewed on: 10th November 2016
Antonio Valentine's avatar
Antonio Valentine

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