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Pockit: Account reviews

Name: Account
Rating: 2.9 (570 reviews)

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2.68

Based on 570 reviews, last reviewed 4th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025

Latest lowest rating:

1

Stay clear they will take your money and ask proof r... Stay clear they will take your money and ask proof restrict bank for days with no update can’t speak to customer service! No contact number block beni... Read more Reviewed on: 4th August 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (570)

excellent payment system

I put money on my Pockit card by bank transfer so no fees with pockit whatsoever. Money going on card can be a little slow at times but usually within a day. No problems using it and if it does get cloned the money on the card is all that can be taken. If you lose the card you can go on line and block it straight away then if you find it again you can log in and unblock it no problems. It is a mastercard so can be used virtually anywhere thus I don't use my bank debit card just this one. No big bills just load it and pay as you go. Customer services are fine but best to call at offpeak times Reviewed on: 9th February 2017

They're happy to take your money but make it difficult to spend it.

I should have known it seemed too good to be true.. Shiny website and promises of ease of use.. Very easy to get one and very easy to pay money onto. When it comes to spending the money it only works half of the time and generally only for small transactions. To be honest after having it for two weeks I've had about a 50% success rate getting it to work which has left me in a jam more than once suffering the embarassment of being unable to pay for something. Upon contacting their customer support who take about 3 days to reply over email and have a phone line that hapilly informs you that after waiting 20 minutes you will be cut off and should call again they told me the problems are because my account is limited.. I am looking at sorting this out with them but they wouldn't give reasons and gave no indication of this before I loaded my hard earned money onto it and were more than happy to send me a card and allow me to pay in.. The first I knew of these "limits" was when the card was declined leaving me embarassed and having to ask friends to help. I would avoid this card.. It sounds too good to be true and it is. Reviewed on: 13th January 2017

Stole £2000!!! Reported to Auction Fraud.

I loaded £2,000 2 weeks ago and thye havent loaded my money to my card or account, and wont reply back to emails. BEWARE THIS COMPANY IS A SCAM! Reviewed on: 10th January 2017

Pockit stole my money

Having loaded my card with the only money I had for xmas shopping Pockit then debited my account for almost the full amount loaded. No explanation. They just dismissed my complaint as if I were dirt on their shoe. They cannot be trusted to keep your funds safe. Reviewed on: 22nd December 2016

AVOID AVOID AVOID

Terrible customer service. AVOID at all costs. Reviewed on: 10th December 2016

not worth having, hidden fees , takes long time to load...

they charge you fees and you never see them in your statement, takes long time to lead via bank transfer, I just simply don't trust them and their exchange rates are really bad when I use it abroad. Reviewed on: 25th November 2016

Exellent

First Class service. So easy to use. Prompt replies to questions. I would recommend. I have no connection or involvement with pokit except as a customer. Reviewed on: 18th November 2016

GREAT CARD

Excellent customer service, easy to load, no fees. EXCELLENT. Reviewed on: 17th November 2016

Service has been great. My card arrived when you said it would (maybe even a little sooner) I had no problem changing my pin, and money's showed up within hours of putting it in. No problem either, with buying online. Fantastic service

No problem with this. Everything went very smoothly. Reviewed on: 17th November 2016

Straight forward to use and controllable money

I applied online and had my card delivered the next day - very straight forward to set up and load money on too - plus I received an extra £5 through MoneySavingExpert Website too, win win! Reviewed on: 17th November 2016

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Pockit: Account reviews

100% decrease in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Pockit: Account now

Pockit Account reviews (570)

excellent payment system

They're happy to take your money but make it difficult to spend it.

Stole £2000!!! Reported to Auction Fraud.

Pockit stole my money

AVOID AVOID AVOID

not worth having, hidden fees , takes long time to load...

Exellent

GREAT CARD

Service has been great. My card arrived when you said it would (maybe even a little sooner) I had no problem changing my pin, and money's showed up within hours of putting it in. No problem either, with buying online. Fantastic service

Straight forward to use and controllable money

Review Pockit: Account now

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