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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.63 (5028 reviews)

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4.63

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Polite and friendly customer service agents.

Polite and friendly customer service agents. Resolved a query I had about a payment glitch promptly. Reviewed on: 9th September 2024

Policy expert came in the cheapest for the second ye...

Policy expert came in the cheapest for the second year running for me, customer service excellent when I phoned with a query, will definitely look to come with them next year, if the price us right Reviewed on: 9th September 2024

I’m new but it all sounds good!

I’m new but it all sounds good! Thank you very much. Reviewed on: 9th September 2024

Great service

There was an issue in the website and they sorted the policy set up over the phone with no extra charge (normally chargeable) can’t say fairer than that. Reviewed on: 9th September 2024

I now have two vehicles covered.

I now have two vehicles covered and to date everything has been OK. I need to temper this with the fact I have not needed to place a claim to date, Reviewed on: 9th September 2024

Great customer service and ready to help.

Great customer service and ready to help. Reviewed on: 9th September 2024

Excellent

Easy to set up policies. Competitive pricing. Reviewed on: 9th September 2024

Exceptional level of cover (I opted for Gold) at a p...

Exceptional level of cover (I opted for Gold) at a price that was far better than basic cover from most competitors. Reviewed on: 9th September 2024

Very quick efficient simple access to documents

Very quick efficient simple access to documents Reviewed on: 9th September 2024

Straightforward

Very easy to sort out insurance policy Reviewed on: 9th September 2024

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