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Policy Expert : Car insurance reviews

4.68
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Policy expert came in the cheapest for the second ye...

5
Policy expert came in the cheapest for the second year running for me, customer service excellent when I phoned with a query, will definitely look to come with them next year, if the price us right Reviewed on: 9th September 2024

I’m new but it all sounds good!

5
I’m new but it all sounds good! Thank you very much. Reviewed on: 9th September 2024

Great service

5
There was an issue in the website and they sorted the policy set up over the phone with no extra charge (normally chargeable) can’t say fairer than that. Reviewed on: 9th September 2024

I now have two vehicles covered.

5
I now have two vehicles covered and to date everything has been OK. I need to temper this with the fact I have not needed to place a claim to date, Reviewed on: 9th September 2024

Great customer service and ready to help.

5
Great customer service and ready to help. Reviewed on: 9th September 2024

Excellent

5
Easy to set up policies. Competitive pricing. Reviewed on: 9th September 2024

Exceptional level of cover (I opted for Gold) at a p...

5
Exceptional level of cover (I opted for Gold) at a price that was far better than basic cover from most competitors. Reviewed on: 9th September 2024

Very quick efficient simple access to documents

5
Very quick efficient simple access to documents Reviewed on: 9th September 2024

Straightforward

5
Very easy to sort out insurance policy Reviewed on: 9th September 2024

Excellent service , cheaper insurance.

5
Excellent service , cheaper insurance. Reviewed on: 9th September 2024

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