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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Just lovely

Managed to reduce my cost which was fair Reviewed on: 20th September 2022

good value, good service

Really happy with the renewal price and great service on the phone. Reviewed on: 20th September 2022

Easy and affordable

After going through many websites I found policy expert the place for me with its affordable quotation and easy access to my insurance details .. Reviewed on: 20th September 2022

Top Marks

Very professional, and helpful to do business with Reviewed on: 20th September 2022

Car Insurance

I have had a good experience with Policy Expert every time I phoned they were very polite and most helpful Reviewed on: 20th September 2022

Swift, efficient and competitive service

I received a motor policy renewal quotation from Policy Expert. I was able to find better terms through an online search engine so contacted Policy Expert. They were able to provide an improvement to the premium and a reduction in the policy excess without undue delay or fuss, and as a result,I renewed. Reviewed on: 20th September 2022

Quick, convenient and friendly

Easy to access all documents online, quick response when calling in for claims or policy updates and always get through to a friendly and helpful advisor. Reviewed on: 20th September 2022

Great customer service

Attention to detail and resolves issues thoroughly Reviewed on: 20th September 2022

Excellent value

Quick and relatively easy to complete the online forms. After taking out the insurance I needed to contact them to organise a green card for driving abroad. The staff were very helpful. Reviewed on: 20th September 2022

Competitive prices quick and easy process

Very easy to get my car insured .Hope they are just as easy to sort out a claim if I ever had to claim. Wasn't sure if it covered me for uninsured drivers. Reviewed on: 20th September 2022

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