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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Top marks feeling secure

Fantastic company from start to end feeling secure feels good Reviewed on: 16th September 2022

The new customer sign-up process was su user-friendly.

It took no more than 10 minutes of my valuable time to purchase a new car insurance policy & I was delighted to not experience any mistakes or technical issues. Highly recommended. Reviewed on: 16th September 2022

good'

they are cheap, good, helpful and fast Reviewed on: 16th September 2022

New Policy

easy to set up, plenty of email communication, first time using, hopefully will never need to claim! Reviewed on: 16th September 2022

Excellent 5 star service

Very easy , efficient to buy car insurance online and user friendly Reviewed on: 16th September 2022

Good service

I have been with Policy Expert for a few years now. I have had a good experience with them. They have good communication and give you your new quote with plenty of notice. I have remained with them because they are one of the lowest quotes I have got. I have been lucky to not make a claim but I feel that I would get good service if I was to do so. Reviewed on: 16th September 2022

brilliant company easy to insure and very helpful

i insured my car with policy expert and they have been the best company i have ever used. friendly and willing to help with any queries. i would highly reccomend them Reviewed on: 16th September 2022

All good

I'm happy with the service I've received so far from Policy Expert. Customer service I have found was very helpful and my policy was a good price, so much so that I've just renewed for another year. It's also easy to access all your documents online. I've fortunately not had to make a claim (and hopefully never will have to) so obviously I can only hope their service level doesn't drop in the event of a claim having to be made of course! Reviewed on: 16th September 2022

Efficient and to the point

A price was quoted, and they did not attempt to increase the premium because it was a renewal, like many companies do. Conducted online no sales patter and documents uploaded efficiently and quickly. Reviewed on: 16th September 2022

Seamless service

Have already recommended to friends. Great price. Will definitely use again. Reviewed on: 16th September 2022

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