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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Happy happy

Renewed policy expecting the price to increase which seems to be standard when staying with the same company........ 100 pounds cheaper Reviewed on: 15th September 2022

Highly recommend

Easy and worth for money, very good customer service. Reviewed on: 15th September 2022

Customer friendly

a very competitive priced and customer friendly company who provide first class service. Normally I change yearly my insurern but not with policy expert. Reviewed on: 15th September 2022

Tke a look, nothing to lose

good value, easy to follow documents, all done quick and easy Reviewed on: 15th September 2022

A company you can trust

No frills, No gimmicks, Quick to respond, and reliable Reviewed on: 15th September 2022

Easy pleasant to deal with, and competitive prices

It's the first time I've used Policy Expert, and I've got to say they were a pleasure to deal with. Everything was so smooth, from obtaining the quote to finalising the policy and a very competitive price. Nothing was a problem with them, and they made sure of that with excellent communication. Well done to the 2 people who help me finalise everything, especially sorting my no claims with my old insurer. Would certainly recommend. Reviewed on: 15th September 2022

Great service

Only been with these guys for a couple of years but great friendly service whenever I have called with a query. Hope you win, you deserve it! Reviewed on: 15th September 2022

Straight forward and easy to understand

value for money and easy to access. The process was simple. I would strongly recommend this insurance company. Absolutely brilliant Reviewed on: 15th September 2022

Very professional services

I had no problems with getting my car insurance good customer service very understanding and reasonable Reviewed on: 15th September 2022

Insurance

Price was good and ease of website. Reviewed on: 15th September 2022

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