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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Outstanding service

Excellent service, changed the vehicle on my insurance in minutes & with minimal cost, brilliant. Overall annual cost of insurance was also one of the lowest & still included all the additional add ons. Reviewed on: 15th September 2022

Best buy

The best price insurance without having to compromise on customer service. You only find out the true value of an insurance company after making a claim. That is why I renewed my policy. Policy expert made it stress free Reviewed on: 15th September 2022

Best insurance

Im wery happy with my company insurance they are trust and good price thx a lot Reviewed on: 15th September 2022

Car policy brilliant

Car policy have been brilliant since joining very happy and very easy to deal with Reviewed on: 15th September 2022

My first year with policy expert, and so far so good, not had any problems so you have a happy customer so far

Not long joined yourselfs, but so far very good company. Very professional and very quick to send paper work/emails over. Reviewed on: 15th September 2022

When needed they generally have your back.

What can I say. They fixed my car perfectly and I got a super mini as a courtesy car for the first 3 weeks (I miss that car) after I received my car back they have always been in touch to let me know how the claim is going (none fault claim). I've not needed to claim in a very long time and didn't know exactly what to do but the certainly helped me out when I needed most. Reviewed on: 15th September 2022

Quick, straight forward and easy registration

Applied for car insurance online, application was short, straight to the point, easy to follow and I was on the road fully covered in less than 15 minutes. Cheapest insurance provider by far and have fill comp cover and more. Reviewed on: 15th September 2022

An excellent service

Following a no fault accident they could not have been more helpful when the policy was due for renewal it was cheaper than the previous year I could not match it on comparison sites Reviewed on: 15th September 2022

Great Service

Easy, great service and competitive pricing. Reviewed on: 15th September 2022

Do what you need

Easy to deal with regarding setting up policy. Not needed any other services from them yet. Reviewed on: 15th September 2022

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