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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Very easy all done on line

My last insurance company wanted a extra £8 a month. Found this company on line and they saved me just over a £100. Nice. Check them out and give them a call or do it online. Highly recommended Reviewed on: 15th September 2022

Easy to take out policy and good communication

Easy to take out policy and good communication. I have been kept up to date with my policy and I received a call from them checking if my cover was what I needed, as I had taken this out online. Overall I would recommend as the cost for cover is fair and customer service is excellent. Reviewed on: 15th September 2022

Straightforward

When I purchased the policy it was very straightforward. They have since sent me an email regarding the claims procedure if I have to make a claim. Fortunately, I haven’t needed to so cannot comment on that side. Reviewed on: 15th September 2022

Car and breakdown including caravan

Excellent price. Great customer service. Also offer amazing price for breakdown recovery which includes a caravan up to 7m excluding A bar Reviewed on: 15th September 2022

Excellent service

Excellent service all round could not fault Policy Expert in any way Reviewed on: 15th September 2022

Lovely people

When I needed to speak to someone I got through to a happy and very helpful person on 2 different occasions. Reviewed on: 15th September 2022

No issues

Never had a problem. Pretty straightforward systems and setup! Reviewed on: 15th September 2022

Great service

Policy expert is a professional company that put there customers first Reviewed on: 15th September 2022

Cheap as chips

Fantastic value for money, I get full comprehensive cover at the best price online. Great service and friendly staff. Reviewed on: 15th September 2022

Good value and great communication

Very helpful people , good value car insurance with great communication Reviewed on: 15th September 2022

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