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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Fabulous service

Very easy to amend policy details. Quick and efficient Renewal. Will stay with policy expert in the future Reviewed on: 15th September 2022

Insurance

Very good service A good price on my car insurace Reviewed on: 15th September 2022

Simple, all in one place

Simple quote and policy management, with everything I needed - Legal, breakdown, protected NCD, in one place. Reviewed on: 15th September 2022

Clear and easy to use

Switching to policy expert was easy, straight forward and great value for money.... not overly expensive. In addition, all follow emails or communications to date have been valuable ie easy to navigate or found to be relevant. Reviewed on: 15th September 2022

Very competitive

Easy to apply very competitive quotes Reviewed on: 15th September 2022

Car insurance

I was so impressed I’ve told all the family to have a look nothing lost but a lot to gain. Reviewed on: 15th September 2022

Avoid this company at all costs

I have a claim with this company ongoing for 3 months, they have offered me scrap money for total loss of my car. The courtesy car arrived a month late. I am waiting for their engineer to call me for a better price for weeks. I do not recommend this insurance Reviewed on: 15th September 2022

Very easy all done on line

My last insurance company wanted a extra £8 a month. Found this company on line and they saved me just over a £100. Nice. Check them out and give them a call or do it online. Highly recommended Reviewed on: 15th September 2022

Easy to take out policy and good communication

Easy to take out policy and good communication. I have been kept up to date with my policy and I received a call from them checking if my cover was what I needed, as I had taken this out online. Overall I would recommend as the cost for cover is fair and customer service is excellent. Reviewed on: 15th September 2022

Straightforward

When I purchased the policy it was very straightforward. They have since sent me an email regarding the claims procedure if I have to make a claim. Fortunately, I haven’t needed to so cannot comment on that side. Reviewed on: 15th September 2022

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