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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5022 reviews)

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4.82

Based on 5,022 reviews, last reviewed 6th Aug 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

A thoroughly professional service A thoroughly professional service Reviewed on: 6th August 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5022)

Clear and easy to use

Switching to policy expert was easy, straight forward and great value for money.... not overly expensive. In addition, all follow emails or communications to date have been valuable ie easy to navigate or found to be relevant. Reviewed on: 15th September 2022

Very competitive

Easy to apply very competitive quotes Reviewed on: 15th September 2022

Car insurance

I was so impressed I’ve told all the family to have a look nothing lost but a lot to gain. Reviewed on: 15th September 2022

Avoid this company at all costs

I have a claim with this company ongoing for 3 months, they have offered me scrap money for total loss of my car. The courtesy car arrived a month late. I am waiting for their engineer to call me for a better price for weeks. I do not recommend this insurance Reviewed on: 15th September 2022

Very easy all done on line

My last insurance company wanted a extra £8 a month. Found this company on line and they saved me just over a £100. Nice. Check them out and give them a call or do it online. Highly recommended Reviewed on: 15th September 2022

Easy to take out policy and good communication

Easy to take out policy and good communication. I have been kept up to date with my policy and I received a call from them checking if my cover was what I needed, as I had taken this out online. Overall I would recommend as the cost for cover is fair and customer service is excellent. Reviewed on: 15th September 2022

Straightforward

When I purchased the policy it was very straightforward. They have since sent me an email regarding the claims procedure if I have to make a claim. Fortunately, I haven’t needed to so cannot comment on that side. Reviewed on: 15th September 2022

Car and breakdown including caravan

Excellent price. Great customer service. Also offer amazing price for breakdown recovery which includes a caravan up to 7m excluding A bar Reviewed on: 15th September 2022

Excellent service

Excellent service all round could not fault Policy Expert in any way Reviewed on: 15th September 2022

Lovely people

When I needed to speak to someone I got through to a happy and very helpful person on 2 different occasions. Reviewed on: 15th September 2022

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