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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent customer service

Staff are extremely helpful never make you feel like a problem no matter what you phone about they helped me a lot when I had a crash explained everything to me step by step they were really understanding and supportive Reviewed on: 15th September 2022

Simple and fast

Simple and fast insurance set up with great add-ons included and low cost, perfect! Reviewed on: 15th September 2022

Best price

Comparing with other Insurance companies selling car insurance I found policy expert to be the best coverage for comprehensive insurance And the prices are fabulous Reviewed on: 15th September 2022

Excellent Customer Service

Certainly put there customers first - ring you back when they say they will and gave us a great price on our Car Insurance so glad we found them - five stars Customer Service many thanks Reviewed on: 15th September 2022

Value for the money

I think it's great value for all the items included in the policy Reviewed on: 15th September 2022

Good value top class cover

Top class service and value good service Reviewed on: 15th September 2022

Well handled on the phone quick and easy and very customer freindly

Very happy to be with this company as I hadn’t heard of them and from the off very professional Reviewed on: 15th September 2022

Excellent value for excellent service

Best price out there and can’t beat the customer service I’ve had since taking out the policy. I think this is the first insurer I’ve ever renewed my policy with after the first year! Reviewed on: 15th September 2022

Amazing and easy to deal with

Best insurance provider by far highly recommended get on this train as it is by far the best Reviewed on: 15th September 2022

Very comprehensive cheaper cover

Their quote was massively cheaper then my previous insurance company and also provided more cover. The process was extremely easy to set up and the email reminding what info to ask for in the event of an accident is going the extra mile Reviewed on: 15th September 2022

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