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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fantastic customer service

5
I had an accident that wasn't my fault I rang policy expert and they offered all the support and reassurance I need. Reviewed on: 15th September 2022

Good solid product

5
Wouldn't normally review an insurance company as they sit in the background until needed. This year we needed to make a claim thanks to a passing lorry peppering the bodywork of the car causing multiple stone chips on all front, side and eve rear panels. All captured on dashcam. The actual process of claiming and getting the repairs sorted was handled very well. Car is now back to as new again. Reviewed on: 15th September 2022

Car insurance with policy expert

5
I can’t fault policy expert. They’ve been professional and very helpful with any enquiry that comes their way. Reviewed on: 15th September 2022

Simply click on yet insurance

5
Simply click on yet insurance great app Reviewed on: 15th September 2022

Effortless and cost effective without compromising the product

5
Easy to deal with online and effortless to take out with all the options and products you need. Reviewed on: 15th September 2022

Fandabbydosey company for car insurance

5
really easy company to transfer over to. Thank you :-) Reviewed on: 15th September 2022

PE was easy to access and set up..

5
WELL GUYS I'M 75 AND FOUND IT EASY TO SET UP AND ACCESS MY INFO .. I'M NO SILVER SURFER BUT WOULD RECOMMEND THEM AND ONE AND ALL :)) Reviewed on: 15th September 2022

It was very efficient service from them

5
I done it all online - no problems Reviewed on: 15th September 2022

Great service

5
First time of using. Very impressive service and very helpful. Reviewed on: 15th September 2022

Brilliant

5
Easy to deal with no problems changing over to them. Brilliant, brilliant Reviewed on: 15th September 2022

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