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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5024 reviews)

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4.82

Based on 5,024 reviews, last reviewed 10th Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Great customer service

The staff are helpful, polite and friendly which makes such a difference to customer service experience. Reviewed on: 25th August 2023

Best Car insurance I've had

I am highly satisfied by the offers I've received from this car insurance. Way better than anything I've dealt with in the past. The most important thing for me was the promptitude in renewing the deal, with little issue for me. Reviewed on: 25th August 2023

Ease of Use

Very easy and no fuss at all to sort. Reviewed on: 25th August 2023

Good communication, competitive prices, very efficient.

This is my 2nd year with Policy Expert. I always change my insurance after 12 months. The quotes given were as good as any others I could find, and it is easy to complete your insurance online. Whenever I have spoken to staff over the phone that have been helpful, friendly and very efficient. An asset to the company. Reviewed on: 25th August 2023

Excellent!!

I have just renewed my car insurance with policy expert for the 2nd year, it’s the first time I have renewed with anyone, the price couldn’t be beaten anywhere. I have also recently bought a new car and changing the policy over took minutes, never had a more hassle free car insurance experience. Would recommend to anyone!! Reviewed on: 25th August 2023

Policy Expert certainly are...

Policy Expert certainly are another blood-sucking motor insurance company, no doubt about it. Reviewed on: 25th August 2023

competative

after going ONLINE to get an car insurance quote,i found that POLICY EXPERT WAS the cheapest. Reviewed on: 25th August 2023

Best Car Insurance

I've been with quite a few insurance companies over the years and only stayed with them for 1 year and then moved on but this companies quote for a second year was far better than any of the others. They keep me up to date on things relating to my policy. I would recommend them to anyone. Reviewed on: 25th August 2023

Good

Happy with the service , nothing to complain about. Have been a customer for a few years now Reviewed on: 25th August 2023

Good company

I recently had my car extremely vandalised which led to it being a write off. The whole process was very stressful but policy expert kept me in the loop throughout and within 3 weeks, I received my pay out and was able to buy another car. Reviewed on: 25th August 2023

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