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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Reliable

5
They are very reliable and my experience with them is fantastic. I recommended them already, and I will still recommend them again and again. Reviewed on: 25th August 2023

Great policy

5
It was so easy getting insurance cover for my car. And the price was great a lot cheaper than my other one. And they keep in contact though email or text. Reviewed on: 25th August 2023

excellent product without problems with web site

5
good quality product with easy to use web site and very good premium Reviewed on: 25th August 2023

Great customer service

5
The staff are helpful, polite and friendly which makes such a difference to customer service experience. Reviewed on: 25th August 2023

Best Car insurance I've had

5
I am highly satisfied by the offers I've received from this car insurance. Way better than anything I've dealt with in the past. The most important thing for me was the promptitude in renewing the deal, with little issue for me. Reviewed on: 25th August 2023

Ease of Use

5
Very easy and no fuss at all to sort. Reviewed on: 25th August 2023

Good communication, competitive prices, very efficient.

5
This is my 2nd year with Policy Expert. I always change my insurance after 12 months. The quotes given were as good as any others I could find, and it is easy to complete your insurance online. Whenever I have spoken to staff over the phone that have been helpful, friendly and very efficient. An asset to the company. Reviewed on: 25th August 2023

Excellent!!

5
I have just renewed my car insurance with policy expert for the 2nd year, it’s the first time I have renewed with anyone, the price couldn’t be beaten anywhere. I have also recently bought a new car and changing the policy over took minutes, never had a more hassle free car insurance experience. Would recommend to anyone!! Reviewed on: 25th August 2023

Policy Expert certainly are...

3
Policy Expert certainly are another blood-sucking motor insurance company, no doubt about it. Reviewed on: 25th August 2023

competative

4
after going ONLINE to get an car insurance quote,i found that POLICY EXPERT WAS the cheapest. Reviewed on: 25th August 2023

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