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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Best Car Insurance

5
I've been with quite a few insurance companies over the years and only stayed with them for 1 year and then moved on but this companies quote for a second year was far better than any of the others. They keep me up to date on things relating to my policy. I would recommend them to anyone. Reviewed on: 25th August 2023

Good

3
Happy with the service , nothing to complain about. Have been a customer for a few years now Reviewed on: 25th August 2023

Good company

5
I recently had my car extremely vandalised which led to it being a write off. The whole process was very stressful but policy expert kept me in the loop throughout and within 3 weeks, I received my pay out and was able to buy another car. Reviewed on: 25th August 2023

Professional and affordable

5
Premiums are always reasonable and cover provided to a high standard Reviewed on: 25th August 2023

great car insurance

5
My Car was hit in a carpark by an unknown driver and my claim was sorted very quickly with no hastle. the renewel price was also very good even after the claim Reviewed on: 25th August 2023

Excellent insurance

5
Excellent service on the phone and online , great value for money and insurance cover Reviewed on: 25th August 2023

Easy to contact, breakdown cover superb

5
First time I had taken up Breakdown Cover and needed it last week when I had a puncture. Rang and spoke immediately to a very helpful lady who organised a local garage to assist me within half an hour. Reviewed on: 25th August 2023

Great company

5
Staff where amazing offered me exactly what I wanted with no pushy up selling Reviewed on: 25th August 2023

Great service

5
It was probably the easiest insurance policy I have ever signed up for and very reasonable price. I’m only new on this and haven’t had the need to speak to anyone as yet. Reviewed on: 25th August 2023

Always happy and helpful

5
Easy to set up, easy to amend any details, and always happy to help. Reviewed on: 25th August 2023

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