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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good company

5
I recently had my car extremely vandalised which led to it being a write off. The whole process was very stressful but policy expert kept me in the loop throughout and within 3 weeks, I received my pay out and was able to buy another car. Reviewed on: 25th August 2023

Professional and affordable

5
Premiums are always reasonable and cover provided to a high standard Reviewed on: 25th August 2023

great car insurance

5
My Car was hit in a carpark by an unknown driver and my claim was sorted very quickly with no hastle. the renewel price was also very good even after the claim Reviewed on: 25th August 2023

Excellent insurance

5
Excellent service on the phone and online , great value for money and insurance cover Reviewed on: 25th August 2023

Easy to contact, breakdown cover superb

5
First time I had taken up Breakdown Cover and needed it last week when I had a puncture. Rang and spoke immediately to a very helpful lady who organised a local garage to assist me within half an hour. Reviewed on: 25th August 2023

Great company

5
Staff where amazing offered me exactly what I wanted with no pushy up selling Reviewed on: 25th August 2023

Great service

5
It was probably the easiest insurance policy I have ever signed up for and very reasonable price. I’m only new on this and haven’t had the need to speak to anyone as yet. Reviewed on: 25th August 2023

Always happy and helpful

5
Easy to set up, easy to amend any details, and always happy to help. Reviewed on: 25th August 2023

Very good

5
Inexpensive, easy to set up. Good service Reviewed on: 25th August 2023

Good value.

5
I have renewed my policy because I was offered a comprehensive cover at competitive rates. Reviewed on: 25th August 2023

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