Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Car insurance reviews (5024)

Simple, effective, good value car insurance

5
Easy set up, great value, good UK customer service, 100%. Reviewed on: 25th August 2023

The Best

5
Policy expert always there to help , a superb app that explains everything clearly, would never swap now. Reviewed on: 25th August 2023

The best in the market for me tow years running.

4
I like the customer service because when I was renewing my policy for the second year they gave me a good service and a good price, so to me they are the real deal at the moment. Reviewed on: 25th August 2023

Fantastic car insurance

5
Last year a very large removal van went into the back of my car, whilst it was parked. Thankfully I wasn't in the car at the time. My car was parked outside my home. I was very shocked and upset with the damage done to my car. I was provided with a curtesy car whilst mine was being repaired. Policy Expert made sure the driver insurance put my car back together again. Reviewed on: 25th August 2023

Excellent service very quick to join would recommend to all

5
They sorted me out with my insurance with no trouble at all prices are really good Reviewed on: 25th August 2023

Good

5
Good company take payments in time. Anything other I don't know. I didn't hade any accidents incident for that when can told more. Car is insured ,police don't touch me.thats a Maine thing. Wish to be more stars but still expensive Reviewed on: 25th August 2023

Customer

5
Fantastic company and is the cheapest I could find and half the price of Adrian flux with more cover than I had on last policy Reviewed on: 25th August 2023

Amazing!

5
The employees go above and beyond every-time I have spoken to them. Each time I have also spoken lovely well mannered staff who resolve my issue every time :) Reviewed on: 24th August 2023

Always able to help me if times are tough and are always understanding and able to contact easily

5
I've always been treated very fairly and very helpful and understanding staff to talk to Reviewed on: 24th August 2023

Excellent

5
My previous insurer more than doubled my premium even though I had not made any claims. Policy Expert gave me a quote nearer to what I paid the previous year. The change was quick and efficient. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products