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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Amazing!

The employees go above and beyond every-time I have spoken to them. Each time I have also spoken lovely well mannered staff who resolve my issue every time :) Reviewed on: 24th August 2023

Always able to help me if times are tough and are always understanding and able to contact easily

I've always been treated very fairly and very helpful and understanding staff to talk to Reviewed on: 24th August 2023

Excellent

My previous insurer more than doubled my premium even though I had not made any claims. Policy Expert gave me a quote nearer to what I paid the previous year. The change was quick and efficient. Reviewed on: 24th August 2023

Great service

Always quick and easy to talk to, simple transfer of insurance no problem at all. Reviewed on: 24th August 2023

Good value for money

Easy sign up and good value for money just wish they had a app so you can easily access your details Reviewed on: 24th August 2023

Top notch

I have used policy expert for years no problems at all Reviewed on: 24th August 2023

Good value for great coverage

Friendly, helpful experts. Good value and coverage! Reviewed on: 24th August 2023

Fantastic service

Fantastic customer service. Very easy to make a claim with fantastic service Reviewed on: 24th August 2023

Problem free very thorough,and professional

Great company to do business with. Reviewed on: 24th August 2023

Service

The service has been exceptional Reviewed on: 24th August 2023

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