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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very good price compared to other Insurance companie...

Very good price compared to other Insurance companies and quick response Reviewed on: 2nd August 2024

Straightforward and fair

Straightforward process, policy well explained. All completed online and best price at the time compared to competitors for the cover I wanted Reviewed on: 2nd August 2024

Very easy to use tool which we used to buy our home...

Very easy to use tool which we used to buy our home insurance. 10/10, would use again! Reviewed on: 2nd August 2024

Very straightforward

Very easy to navigate online and has good quotes Reviewed on: 2nd August 2024

cheapest by far

By far the cheapest policy available with all the coverage needed. Would definitely renew with Policy Expert next year. Reviewed on: 2nd August 2024

Satisfied over all.

Satisfied over all. I have good experience dealing with you. Reviewed on: 2nd August 2024

Good value

Found on website & when friend said been with Policy expert for years went ahead . advisors ensured got best desl by going back to website but helpful when buffering prevented smooth transaction . Reviewed on: 2nd August 2024

Excellent service at a fantastic price

Excellent service at a fantastic price Reviewed on: 2nd August 2024

Nice Easy Setup & Low Premiums

I found Policy Services on a comparison site and thought I'd give them a try as their premiums were low. The setup was easy and straightforward and I've had no problems at all. Luckily I haven't had to submit a claim so I can't comment on that side of things. Reviewed on: 2nd August 2024

The price was better than anyone else.

I have only purchased the insurance which was easy, straight forward and information as easy to follow. The price was better than anyone else. I haven't had to claim yet and hope I wont have too! But the sign up process is great Reviewed on: 2nd August 2024

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